Propose me the best Knowledge Base software

  • Status: Pending
  • Prize: €50
  • Entries Received: 9

Contest Brief

Propose me the best Knowledge Base software matching to my requirements?
company with 120 employees.
Help people help themselves.
OUTPUT : min 5-page document containing:
1. Presentation of the tools with link/ Features/Pricing/advantage /
2. List of requirements (which are covered, and which are not covered)
Software Name Link Demo link Pricing

REQUIREMENTS: IS COVERED: YES OR NO
Nr. Requirement Y N
1. Easy to used
2. FAQ
3. easy to search (Full text search also in other department processes)
4. can be used by many department in the company
5. ticketing system for support
6. Community (groups, Topics, ideas, files, Streams)
7. Portable (PC, Mobile)
8. Quick and easy document filing process
9. Possibility to upload videos
10. Links to documents or videos can be captured
11. Groups of people can be defined, which have to read documents and then confirm that they have read the document (Compliance).
12. Possibility to show „News” (company news, event,…)
13. Possibility to place a question/experience on the platform, which can then be freely supported.
14. Guarantee of data availability also in case of a possible software change (data in cloud?).
15. Possibility that a "posted" information goes by mail to employee group
16. Collaboration (simultaneous editing of documents) possible?
17. Multilanguage? /- External access (e.g. possible for customers)?
18. Define access rights (read rights without editing rights)
19. Dashboard with the latest information (if necessary subdivided into different departments)
20. Appointment requests (Company Events.) are made by us; is the acceptance/cancellation then made via a direct interface with Outlook?
21. e-learning possibility
22. History option: if an existing entry is corrected, the original version should still be retrievable/ viewable (in the sense of a reconstruction help).
23. versioning of entries and documents
24. Saving from documentation

More features? Please put the listing here.

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Public Clarification Board

  • Claire1702
    Contest Holder
    • 1 month ago

    Please Output only in PDF Document. Thanks

    • 1 month ago
    1. NidhritiBhowmik
      NidhritiBhowmik
      • 1 month ago

      Hey contest holder,

      Do you need a knowledge base software which is on the cloud? Or do you want it be on premise? Or does either work, as long it meets all your requirements?

      Please clarify so I can submit my proposal accordingly. Thanks in advance!

      ~Cheers

      • 1 month ago
    2. MONEYEARN04
      MONEYEARN04
      • 3 weeks ago

      you put the file type in JPG but you are asking for pdf format. How can I upload it if you don't change it to pdf only?

      • 3 weeks ago
  • MONEYEARN04
    MONEYEARN04
    • 1 month ago

    Please check #6 .Do you need this in pdf or jpg?

    • 1 month ago
  • sanjay240279
    sanjay240279
    • 1 month ago

    PDF is not supported in the contest. Please change the document type.

    • 1 month ago

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