Amazon work from home customer service associate jobs

I have a PDF file that requires substantial modifications. These include adding and removing text, editing images, and rearranging pages. While implementing these changes, I need you to maintain the original formatting of the file. As for the necessary assets for the modifications, rest assured, I will provide all of them. You won't have to create anything from scratch. Ideal Skills and Experience: - Proficiency in Adobe Acrobat or other professional PDF editing tools - Excellent image editing skills - A sharp eye for maintaining consistent formatting - Experience with handling large and complex PDF files The freelancer who can efficiently and accurately execute these tasks will be the perfect fit for this job.

As a dedicated Amazon seller, my primary objective is to significantly boost my sales. To achieve this, I believe I need expert assistance in enhancing my inventory management. It's vital to underscore that my priority area is improving the SEO of my product listings - a mission-critical aspect of gaining visibility amongst the plethora of products on Amazon. Key Focus Areas: 1. **High-Quality Product Imaging:** A picture is worth a thousand words and, in the ecommerce space, it's worth more. The images should be sharp, well lit and from multiple angles to provide a comprehensive view of the product. 2. **Detailed Product Descriptions:** The descriptions need to be comprehensive and compelling, highlighting the key features and benefits of the product whil...

As an Amazon Seller, my primary aim is to champion effective and efficient management of my product inventory. Several tactics are on my enhancement list, including improving product discrimination, amplifying product images, and boosting SEO. To be precise, I currently have less than 50 products that need to be holistically handled. The chosen freelancer should be adept at inventory management and SEO techniques to devise strategies keeping these needs in mind. For the images upgrade, I'm looking for a talented professional who can provide: - High-resolution images that can capture and convey every product detail clearly. - Professional product staging that creates an impactful visual appeal to prospective buyers. - Infographic design that effectively communicates product...

... This includes mission, history, team members and any relevant certifications. - Detailed pages on services and treatments offered at the clinic; these pages should offer comprehensive information and the benefits of each treatment. - A regularly updated blog where we can share dental hygiene tips, news etc. - A contact page with a form for inquiries, location map and opening hours. - A dynamic home page that allows variable content. Ideal Skills & Experience: - Proven experience in developing corporate-style websites. - Familiarity with healthcare or dental industry will be an advantage. - Expertise in UI/UX design to ensure a user-friendly experience for the general public. - Experience integrating online booking systems in websites. - Proficiency with SEO to ensure our cl...

In our wordpress website we get a redirect to a spam website. Hope someone can help us now.

I'm seeking a freelancer to assist me with entry-level data entry tasks in...freelancer to assist me with entry-level data entry tasks in the comforts of my home. Key Responsibilities: - Handling simple data entry tasks. - Ensuring accuracy and attention to detail. Ideal Skills: - Basic understanding of data entry procedures and systems. - Familiarity with spreadsheets and online forms. - Excellent typing skills. Experience: - While I require a beginner level of experience, any past exposure to data entry tasks will be considered beneficial. Submission: - Your tasks will be submitted via email, so a good grasp of communication through this medium is important. This opportunity would be perfect for someone who's looking for an entry-level data entry role that can be ...

I have an immediate requirement for experienced freelance recruiters who can help me recruit content moderators and customer service advisors in Portugal, Greece, and Spain. Key Details: - Positions: Content Moderation, Customer Service Advisors - Language skills: Fluent in French, German, Dutch, Italian, Norwegian, and Swedish all + English Ideal Skills and Experience: - Proven experience in recruiting for customer-facing roles. - Ability to source and interview candidates who are fluent in several languages. - Exceptional knowledge of European job markets, particularly in Portugal, Greece, and Spain. - Extensive network of multilingual professionals. Looking forward to connecting with high-performing recruiters who can source the right talent prompt...

I am looking for a Shopify + Wordpress developer with specific expertise in custom theme developmen...expertise in custom theme development. The ideal candidate will have experience in the US time zone and be available for full-time work. Specific requirements for this project include: - Custom theme development for Shopify - Familiarity with app development for Shopify - Store setup and configuration Industry experience is not a requirement for this project, any industry experience is acceptable. In order to separate spammers from real candidates, if you agree with this statement please write it on top of your bid: "I am available to work in the US time zone and have X hours left available TODAY!" - where "X" is the amount of hours you have ava...

...MetaMatch Web3 Betting App on Figma Project Description: We are seeking an experienced UI/UX designer to create intuitive and visually appealing app screens for MetaMatch, a cutting-edge betting platform that integrates real-world sports events with blockchain technology. This project will involve designing the user interface from scratch on Figma, focusing on incorporating web3 features such as cryptocurrency wallet integration and web3 registration. Drawing inspiration from Sorare and notable Figma community files, the goal is to design a modern, clean interface with a gaming visual that supports the functionality of a betting app. This interface should ensure a seamless and engaging user experience for blockchain enthusiasts, accommodating the buying, management, and ...

I'm seeking a skilled HubSpot professional to provide me with training. Although I'm a beginner, I'm eager to get up to speed on Marketing and Sales Hubs. My primary goals for using HubSpot are to enhance our lead generation, customer relationship management, and sales pipeline management. Key Requirements: - Strong experience with HubSpot, specifically Marketing and Sales Hubs. - Prior training experience, especially with beginners. - Ability to tailor the training to my goals. Your responsibility will be to provide clear, engaging, and actionable instruction to help me utilize Hubspot effectively. You should be patient, good at explaining complex concepts simply, and able to adapt to my pace and learning style. A background in marketing automation and CRM system...

I'm looking for a skilled professional with experience in creating visual merchandising and store layout designs. For this project, you will build on the data model you created in Project 1. You will be analyzing and creating visualiza...contained in your Access databases. All instructions for the project can be found in the PDF attached. Ideally, the successful freelancer should have: - A strong portfolio showcasing past retail design projects - Proficiency in retail space planning and product display - A deep understanding of customer flow optimization - Excellent communication skills to understand my vision and bring it to life - Ability to deliver the final visualizations in MS Access format Please provide examples of your past work and how your experience aligns ...

...skilled professional to create a collection of media to be showcased on an Amazon listing. The main object of this project will be to highlight the core features of the product to potential customers. Key Requirements: - Create 5 high-quality photos of the product that showcase its features and benefits, ultimately encouraging potential customers to make a purchase. - Develop a product demonstration video that highlights the key attributes of the product in an engaging and informative way. - The photos and video should be designed to enhance the listing's conversion rate, by effectively demonstrating how the product functions and why it's a worthy purchase. Ideal Skills and Experience: - Proven experience in creating Amazon product listings, particularly with ...

I want to have a car rental website compatible with SEO work. I bought a domain

Expected Salary between 2000 and 3000 EUR I am in need of a Polish Native Speaker for my inbound phone customer support team. Your primary role will be: - Answering incoming calls from customers - Providing detailed information about our diverse product range The successful candidate should be an expert in customer service, with excellent communication skills in Polish. Knowledge about our products will be an asset in this role. Fluency in Polish is a must. Past experience in a customer support capacity will be highly regarded.

...provide phone support for our Customer Service department. The successful candidate should be: - Able to manage a workload of between 50 and 100 calls per day. - Possess strong understanding and knowledge in resolving customer issues promptly and pleasantly. Your primary responsibility would be to answer customer inquiries, resolve their issues, and provide a positive customer experience. Essential Skills: - Fluent in Swedish (native level) - Excellent communication and problem-solving skills - Previous experience in a customer service role, preferably in a call center environment. This role offers a fantastic opportunity to get involved in the early stages of our customer service expansion. If you're a patient, ...

I'm in need of a creative and professional logo design for my mobile detailing business, "Precision Pros Mobile Detailing". I'm looking for a skilled designer who can capture the essence of my business and represent it through a high-quality logo. Key De...- Proficient in graphic design and logo creation - Experience in creating professional and eye-catching logos - Understanding of color psychology and its application in branding - Ability to incorporate multiple elements seamlessly - Strong communication skills to understand and implement feedback Please provide a portfolio of your previous works, particularly any related to the automotive or service industry. I'm looking for a logo that's not only visually appealing but also reflects the precision ...

As an important player in the pharmaceutical industry, we are seeking an efficient and resourceful AI/ML engineer who can harbour their expertise in enhancing our cold chain operations. The specific responsibilities will include: - Conducting meticulous data analysis and modeling - ...temperature-sensitive medications, which adds a layer of vitality to the precision and accuracy of our operations. Hence, the ideal candidate should have a background in pharmaceutical logistics or healthcare and a solid command over machine learning algorithms. With the potential of AI/ML, we aim to escalate the accuracy in the tracking of our shipments which is paramount to our vision of providing superior service. Therefore, proven experience in improving logistics or supply chain efficiency would ...

...okay with the budget, and have read through the project outline. Thank you. Project details: basic functions: (the main function is to show what time the user has to work on their goals, and generate a schedule for them to use, factoring in all their tasks in their daily lives) - asks for users input on 'how disciplined are you, what are your goals, tasks needed to complete the goal, what time do you want to get up in the morning, what are your unavoidable duties, how many hours of sleep do you need' - generates an easily understandable and aesthetically pleasing weekly schedule based on the above inputs (for e.g. if customer sleeps for x hours and wakes up at y am, the day should end at z pm, and the unavoidable duties are taken into consideration) - the p...

We are a home furniture customization supplier, and we need an SEO expert to help us optimize our website to get more customers and let them find us.

We are a home furniture customization supplier, and we need an SEO expert to help us optimize our website to get more customers and let them find us.

I'm in need of a label designer for a personal care product. The overall theme I'm aiming for is bright and colorful. Here's what I'm looking for: - **Design Style**: The design should be vibrant, eye-catching and colorful. Think of it as a label that stands out on the shelf, while also being approachable and friendly to the potential customer. - **Product Type**: This is for a personal care product, so the label should reflect a sense of hygiene, health and well-being. - **Waterproofing**: Waterproofing is not a requirement for this project. Ideal candidates for this project should have experience in label design, particularly for personal care products. A strong portfolio showcasing creative and colorful designs is a big plus. Experience with materials used i...

I'm in need of a skilled web developer to construct an E-commerce website for my retail business. Key characteristics that the website must have are: - A shopping cart for customers to review their selected items before purchasing. - A product review fea...developing retail E-commerce websites. Experience with shopping carts, product review systems, and stock management system implementations is a must. Knowledge in SEO-friendly designs, mobile-first strategies, and secure payment systems are also crucial for this project. Your success in this project will be measured by the user-friendliness of the site, responsiveness of the design, security of customer information, and efficiency of the stock management system. I look forward to hearing your ideas and recommendations fo...

...will focus on increasing brand awareness for my accounting firm based in Sydney. The strategy will primarily involve Google Ads and lead generation. Key Responsibilities: - Creating and implementing a multichannel marketing plan aimed at enhancing brand awareness for my firm. - Designing and managing Google Ads campaigns on both Search and Display Networks. - Generating leads from small businesses, individual service seekers, and corporations in Sydney. Skills Required: - Proven experience in developing and executing successful marketing campaigns, particularly in the B2B and professional services space. - Proficiency in Google Ads, including Search and Display Network campaigns. - Good understanding of lead generation tactics and strategies. Please provide a detailed p...

I'm seeking a skilled professional to edit my website's content and undertake some marketing tasks. The website currently has less than 10 pages and needs editing for improved user experience and increased product information. The main tasks will include: - Refining text, including product descriptions, home page copy, and all policies to ensure they are up-to-date and enticing. - Ensuring the updated information is SEO-friendly, to help improve our search engine ranking. The ideal candidate will have a strong background in: - Web content editing and proofreading - SEO optimization - Marketing and user engagement tactics I'm looking for a freelancer who is ready to take on this project promptly and drive it to completion. Link of page

...on-demand telelegal services, for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be beneficial.   Our website services are primarily targeted at Lawyers, Chambers who needs Video call Consultancy Appointment System which is Known as Telelegal and On-demand Telelegal Service for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be beneficial....

I have a design on Canva that I'd like to transfer to my Wix website. The website is intended to be a platform that provides information about my business. Key Requirements: - Implement the design from Canva to Wix accurately and aesthetically. - Create a contact form on the website to enhance user interaction. Ideal Candidate: - Proficient in website development using Wix. - Skilled in translating and implementing designs from Canva. - Experience in setting up contact forms on websites.

...cross-platform service app similar to URBAN CLAP. The app should be available on both Android and iOS devices. Key Features: - User Registration: Users should be able to create accounts and log in securely. - Service Provider Registration: A feature that allows service providers to register and offer their services on the app. - Service Booking: Users should be able to browse available services, select, and book them. - Payment Integration: A secure payment gateway should be implemented to facilitate transactions between users and service providers. Ideal Skills and Experience: - Proficient in cross-platform app development - Knowledge of creating user-friendly and engaging interfaces - Experience in integrating secure payment gateways - Previous exp...

...looking for: - **Specific Features**: I need the website to have a Product search/filter functionality, Wishlist functionality, and Product image zoom-in feature. The site should be extremely user-friendly. - **Target Audience**: The target audience for this website is both men and women. So, the design and functionality should cater to both. - **Additional Pages**: Aside from the standard e-commerce pages like Home, Product, Cart, and Checkout, I need an About Us page, FAQs page, and Contact Us page designed. Additionally, I would like to have Collection, Influencer choice pages designed as well. I'm bilingual, fluent in Bengali and Hindi, so if you have knowledge in those languages, it would be a plus. Ideal freelancers for this job should have: - Extensive ...

I'm seeking a freelancer to assist me with entry-level data entry tasks in...freelancer to assist me with entry-level data entry tasks in the comforts of my home. Key Responsibilities: - Handling simple data entry tasks. - Ensuring accuracy and attention to detail. Ideal Skills: - Basic understanding of data entry procedures and systems. - Familiarity with spreadsheets and online forms. - Excellent typing skills. Experience: - While I require a beginner level of experience, any past exposure to data entry tasks will be considered beneficial. Submission: - Your tasks will be submitted via email, so a good grasp of communication through this medium is important. This opportunity would be perfect for someone who's looking for an entry-level data entry role that can be ...

I a...looking for an expert in Doorbird system to help maximize the efficiency of my home unit, focusing specifically on: Access control: - Enable the system to control multiple doors and garage openers - Allow to lock/unlock remotely - Add a keypad entry system for a streamlined user experience. Automation: - Automize processes where possible for ease of use Ideal Skills: - Extensive knowledge in Doorbird systems - Experience in automating security systems - Expertise in integrating varying access control systems, particularly with keypad entry systems and magnetic locks Your will help me document the current setup, explore technologies and products to purchase, make a plan incl. wire diagrams. Proven experience with home automation (doorbird a1018, doorbird ‎D2101)...

I am seeking an experienced email marketer to increase sales by targeting potential customers through product advertising. Key Responsibilities: - Creating a results-driven email marketing campaign focused on boosting sales - Skillfully targeting potential customers - Expertly leveraging product advertising in the campaign Ideal Candidate: - Has successf...through product advertising. Key Responsibilities: - Creating a results-driven email marketing campaign focused on boosting sales - Skillfully targeting potential customers - Expertly leveraging product advertising in the campaign Ideal Candidate: - Has successfully executed similar email marketing campaigns - Excellent understanding of product advertising tactics - Proven track record in customer acquisition and sales g...

...residential architect with a keen eye for traditional design to help with the development of a new home project. Your task will involve translating my vision into a well-structured, appealing home plan. Key responsibilities: 1. Concept Development: Translate my traditional design vision into a comprehensive architectural plan. 2. Detailed Design: Produce detailed drawings and specifications to be used for construction. Ideal skills & experience: - Prior experience in residential architecture - Strong portfolio showcasing your traditional house design projects - Proficiency in architectural software programs. Your knowledge in traditional designs will play a pivotal role in realizing my dream home. I look forward to your innovative and creative ideas that ...

I'm in need of a unique and modern logo for my brand, Cosy Co. Stays. Key elements: - The style of the logo should be modern and minimalist, fitting the brand theme. - Design should have a home or abstract house incorporated, symbolizing the essence of an Airbnb business. - The color scheme should feature gold and silver, adding a touch of luxury to the overall design. Ideal skills and experience: - Proven experience in logo design, particularly with modern and minimalist aesthetics. - Experience with incorporating specific elements into logos, such as houses or nature elements. - A strong understanding of color theory, particularly in working with gold and silver. Please include a link to your portfolio or previous logo design samples in your bid. Thank you.

I have an Excel sheet full of text data that I need typed up. The data is currently in a PDF file, so you'll have to extract it from there. Once the data is in the Excel sheet, it needs to be organized into tables. Key Requirements: - Data entry of text from a PDF into Excel - Organizing text data into tables in Excel Ideal Skills: - Proficiency in Excel - Fast and accurate typing - Attention to detail - Experience with data formatting in Excel Looking for someone who can complete this task in a timely and error-free manner.

I'm in search of a talented and passionate content creator to manage a Bakery Instagram account, primarily catering to Romanian speakers. The role involves: - Crafting and posting engaging content thrice or four times a week. I'm particularly interested in someone who knows how to tell a compelling story thro...primarily catering to Romanian speakers. The role involves: - Crafting and posting engaging content thrice or four times a week. I'm particularly interested in someone who knows how to tell a compelling story through visuals and words to captivate our audience. We have the design for account @, so you will follow it The main goal for this role is to boost customer engagement. To let new customers from the city know about bakery. Fluency in Romanian ...

I have a set of spreadsheets containing numeric data that need to be accurately entered into a system. I'm looking for someone who can handle large amounts of data entry with precision and speed. Key Requirements: - I need someone who has experience with data entry, specifically with numeric data. - Attention to detail is crucial. Even a small mistake could lead to significant errors in the overall data. - Familiarity with spreadsheets and data organization is a big plus. The ideal freelancer for this project would be efficient, accurate, and have a strong understanding of how to manage and organize large amounts of numeric data in a spreadsheet format.

I am seeking a versatile full stack developer to create a service application analogous to Zepto/Zomato. The application should be web-compatible and display a modern design aesthetic. Key functionality needed: - User and service providers Registration and Login: You should be able to effectively develop a secure and user-friendly registration/login system. - Search Functionality: Crucial to the project is a robust search functionality that provides users with relevant results connecting users with service providers depending upon geolocation. - Payment Processing: The application should include a seamless, secure payment processing system. - Service oriented architecture for plug and play type of services. Completely configurable. - Admin login to monitor fo...

...fast, very cheap and get the job done in high quality Key Requirements: - 3D design skills with a focus on accessories and/or home decor - Prior experience in creating modern styled items is highly preferred - Ability to translate 2D concepts into detailed 3D models - Strong understanding of material properties to ensure the designs are realistic - Experience working on similar projects is a plus This project is perfect for someone who is passionate about home decor and has a keen eye for modern design trends. I'm looking for someone who can bring my vision to life in a realistic and impactful way. If you think you're the right fit, I'd love to see some of your past work and discuss this project further. What i exactly want: - 15 designs of vases (...

...3000 EUR I'm seeking a Swedish speaking customer support agent with an intermediate level of expertise, specifically in complaint-handling. Key responsibilities: - Communication: the chosen freelancer must be comfortable communicating in Swedish with professional proficiency. - Grievance Management: Having a strong ability to handle complaints is key, so the candidate should be adept at resolving customer complaints effectively and ensuring customer satisfaction. Skills required: - Fluent Swedish Speaker: To effectively respond to all queries in Swedish. - Intermediate Customer Support: To competently analyze complaints and provide satisfactory solutions. - Patience and Persuasion: Above all, the ability to engage, understand, and manage customer...

Want to build a specialized CRM system for a motor car dealership. The dealership will use it for customer communications and to personalise customers experience. It will collect/record sales data as well as customer information and serve as a repository of data for salesman to use to be able to upsell to customers, be notified about personal milestones and celebrations as well as track communications and provide notifications. Further information on the project will be sent as a freelancer is chosen. Please read brief and only bid if your amount fits with my budget.

...course intends to offer a comprehensive exploration of critical topics including: - Public-key cryptography - Symmetric-key cryptography - Cryptanalysis You Can Check the website at "" , the course costs "1388.33$" , use Discount Code "FREELANCERMARK13" while marketing for 5% off , each sale you successfully land you will receive 100$ after providing me with the screenshot from the email that the customer receive after paying Ideal candidates for this marketing project should have: - Knowledge of the professional marketplace - Experience advertising educational initiatives - Familiarity with the field of cryptography Your role will involve strategy development and implementing engaging marketing campaigns to reach potential participants. ...

I need assistance in creating a Python script that can dial a number through a VoIP service using the VCDial setup I have. The code should also play a pre-recorded message when the call is connected. The operating system I am using is Windows. Key Requirements: - Develop a Python script that can interact with the VCDial setup for dialing numbers. - Integrate the functionality to play a pre-recorded message once the call connects. - Ensure the script can run smoothly on a Windows environment. Ideal Freelancer: - Proficient in Python programming, with experience in telephony and VoIP setups. - Familiar with VCDial or similar systems. - Able to work effectively on Windows OS. - Prior experience in creating automated call systems or call centers would be a plus. My budget is ...

I'm in need of a native Italian-speaker for a part-time customer support role, working cca 1-2 hours a day. Work description and inhouse communication is in English, so you have to understand and be able to communicate with us in English as well. The calls you'll have to make to our customers will be in Italian only. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in Italian - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. E...

...course intends to offer a comprehensive exploration of critical topics including: - Public-key cryptography - Symmetric-key cryptography - Cryptanalysis You Can Check the website at "" , the course costs "1388.33$" , use Discount Code "FREELANCERMARK13" while marketing for 5% off , each sale you successfully land you will receive 100$ after providing me with the screenshot from the email that the customer receive after paying Ideal candidates for this marketing project should have: - Knowledge of the professional marketplace - Experience advertising educational initiatives - Familiarity with the field of cryptography Your role will involve strategy development and implementing engaging marketing campaigns to reach potential participants. ...

I'm looking for a seasoned app developer to create a mobile application that functions similar to Instagram. The app should be compatible with both Android and iOS systems. Key features of the project should include: - Video sharing capabilities - Creation of...registration and Data fetching As for the user interactions, I'd like a direct messaging system for the users to communicate and an option for them to save their favorite posts. People should also be able to view posts they've liked in the past. The ideal person for this job should have extensive experience in mobile app development, particularly with social media applications and video streaming service. Social media integrations, user-interaction features, and UI/UX design is needed, . Meeting is requir...

I'm looking for architect to draw up my plans for a new home in WA. Only local architects need apply. The look will be a Barndominium and am after building plans that pass council requirements. Please find my draft plans uploaded.

In dire need of a proficient individual who can assist in JSON data entry tasks. I require the handling, entering, and managing of JSON data sourced from a database. The focus is on three specific fields - customer data, product information, and sales records. Ideal candidate should exhibit: - Strong experience in JSON data entry - Precise attention to details especially with customer data, product information, and sales records - Superior organizational and multitasking abilities Your rigorous approach to data accuracy and your dedication to meeting deadlines will ensure success in this project. Let's connect soon!

...5 inch for control misc. electrical components Key aspects of the project include: - Sensor Integration: Specifically, I require the integration of proximity sensor. Your experience with such sensors will be crucial to the success of this project. - Motor A, Control from touch panel, the only variable setting is speed - Motor B, Control from touch panel, the user must be able to set the speed of the rotation, also this motor will have a proximity sensor, when triggered, the motor will stop for xx seconds (also defined from touch panel), after stop, the motor will continue to run. - Offset, motor B will have offset option in mm (when proximity sensor is triggered, the motor will stop after in desired offset in mm, the offset is set in increments of 5mm) - User Inte...

I need to get a printed document copy-typed into a PDF file. The document contains both text and images. Key Requirements: - Convert a printed document into a PDF file. - Include images and graphics in the final copy. Skills and Experience Desired: - Proficient at copy typing. - Familiar with PDF file formatting. - Experience handling image and graphic inclusion in documents.

Hi, Need a web dashboard for admin and customer. I am using 3proxy (Xproxy) as a proxy server API list - Main function will be the same with Admin site: Adding multiple 3proxy (xproxy servers to the web dashboard - API) + Create proxy via API + Add proxy from other suppliers + Rotation Link to change the IP of the port. + Validity of proxy - can be edited + User Management: The ability to add, remove and modify user accounts. +Billing and Subscription Management: Tracking customer payments, subscriptions, and related data. Proxy Status Monitoring: Real-time monitoring of proxy status. Customer dashboard: + Dashboard to overview: APIKey, APIkey count, account balance, Change Password