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    Need to integrate Asterisk PBX into Zendesk. Using Asterisk AMI and POST API into Zendesk. When a call comes in on a specific ques ticket must be created in Zendesk using caller ID as a requester (if the customer number is not in Zendesk).

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    My project revolves around developing a design for a Zendesk that focuses on functionality. I have specific ideas in mind when it comes to the design which includes easy navigation as well as an attractive appearance. However, I do not need any additional design elements than just the Zendesk itself. The goal is to come up with a design that is both user-friendly and aesthetically pleasing. I am open to any and all ideas and look forward to hearing the creativity behind the designs!

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    Urgent
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    I am looking to develop a sales funnel from the ground up. This funnel will be used for lead generation, and lead ...maintaining the general operation of the sales funnel weekly, and help to drive the sales funnel customers to our company website and/or capture page. It is a bonus if the appointment setter is familiar with capture pages, MailChimp, Constant Contact, or other CRMS. Furthermore, sales funnel developers should be familiar with “Free” sales funnels applications such as lead pages, Kartra, Samcart, Zendesk, ThriveCart, Landingi, Getresponse, Cartflows, or other free sales funnel applications. If the project goes as planned, the project will be extended for several months. I need this funnel to be custom built with an innovative approach, and I am open to...

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    We are seeking an experienced Node.js developer to integrate multiple third-party APIs into our existing project. The ideal candidate should have a strong background in server-side development with Node.js and expert-level knowledge of integrating APIs from Quickbooks, Zohobooks, Freshbooks, JIRA, Okta, Microsoft 365, GSuite, Slack, Zoom, Salesforce, Hubspot, Atlassian, Zendesk, GitHub, Semrush, AWS, Adobe Creative Cloud, Figma, and Zoho People.

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    We are seeking an experienced Node.js developer to integrate multiple third-party APIs into our existing project. The ideal candidate should have a strong background in server-side development with Node.js and expert-level knowledge of integrating APIs from Quickbooks, Zohobooks, Freshbooks, JIRA, Okta, Microsoft 365, GSuite, Slack, Zoom, Salesforce, Hubspot, Atlassian, Zendesk, GitHub, Semrush, AWS, Adobe Creative Cloud, Figma, and Zoho People.

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    Dear All Our goal is to switch from our gmail account and whatsapp app to zendesk complete solution. We, therefore, aim for a professional to help us correctly set up zendesk and wrike to concentrate on what we have today on gmail and whatsapp. The price is fixed, which means fixed, deadline next 3 4 days. Whoever applies please be sure to be familiar with zendesk, wrike, gmail and whatsapp apps.

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    We are seeking an experienced Node.js developer to integrate multiple third-party APIs into our existing project. The ideal candidate should have a strong background in server-side development with Node.js and expert-level knowledge of integrating APIs from Quickbooks, Zohobooks, Freshbooks, JIRA, Okta, Microsoft 365, GSuite, Slack, Zoom, Salesforce, Hubspot, Atlassian, Zendesk, GitHub, Semrush, AWS, Adobe Creative Cloud, Figma, and Zoho People.

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    We have recently moved from Zendesk to Freshworks and we need an experienced consultant that knows the Freshworks suite inside out and can assist us with a fast implementation of the top features we need. We particularly need help with Freshchat and Freddy but also Freshdesk.

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    Our company is a leading global e-commerce company with branches around the world. We are currently establishing a branch in the Philippines with a focus on customer service and marketing. We offer our team members excellent training and career opportunit...questions from live chat and social media, and making outbound calls for telemarketing. Qualifications for this position include excellent communication skills in written and spoken English, a minimum of one year of experience in phone customer service, the ability to learn quickly and absorb basic product knowledge for consumer products, good communication and interpersonal skills, familiarity with Zendesk, and the ability to work in the US time zone. If applying for the team leader position, team management experience is also...

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    We want a chatbot that will handle customer messages online. Desired capabilities: Answering questions about doctors, departments, procedures in a controlled manner. We will connect the chatbot with our server to fine-tune new data. Due to sensitivity of the field the bot needs to stay in topic no matter what and only answer questions about our hospital. Asks for a phone number ...handle customer messages online. Desired capabilities: Answering questions about doctors, departments, procedures in a controlled manner. We will connect the chatbot with our server to fine-tune new data. Due to sensitivity of the field the bot needs to stay in topic no matter what and only answer questions about our hospital. Asks for a phone number when needed. We'll integrate the chatbot with zen...

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    I’m looking to have an automated chatbot using power virtual agent to support my O365 environment to provide my end users self service. My helpdesk ticketing system in ZenDesk. I would like some issues to escalate to the helpdesk and the helpdesk resources would then use the automation portal (pulling the info from the chatbot and ZenDesk) to provide the potential resolutions (using a collection of azure run books, powershell, etc) and input the appropriate variables through a sharepoint form to have run. It should be able to run the appropriate free Microsoft troubleshooters as well I should be able to pull from confluence wikis, available Microsoft resources and sharepoint repositories. Metrics, reporting, and suggestions for new automations should be implementable

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    We need someone to create a custom Dashboard in Zendesk Explore

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    ...needs some margin. Learn more button should be in white colour or a line out. Our services block is not spreading on my laptop. Our happy client background should be green colour rather than grey. All the buttons are not looking good on the green background and pink overlay. The home button is auto-selected in grey colour, which is not aligned. The chat system has to be for Zendesk if Wix is not providing the CRM so that ticket should be created automatically. About page issue : the background image should be changed. A valuable approach paragraph should be stretched. Product page: in this page our hexerve product should be mentioned Recruitment : On this page, we should paste the content related AI-based staffing Types : Full time...

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    We are Technology company that provide Manufacturing & Sourcing digital solutions to large corporate clients. I am in search of a video creator to create my company's product demo video. The video should be a combination of our business model, talk about the pain points of our customers / vendors, our solution for it and our actual product recordings also. It must make us look like a globa...the video. This video is for the investor / large corporate audience. The video must make it seem like the Product is ideal for the USA market. I only have 12 days to get this done. Video might be between 4 and 5 mins long. Sample video output I am looking for - (Sample videos are SLACK and ZENDESK)

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    Hello , we want someone to build a Zendesk private app to display required information from data source to the customer app we need to install on Zendesk.

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    hi I need support so I can create and update the zendesk ticket from the answer bot

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    Hello Freelancer I have a Zendesk technology requirement let me know if you are interested so I will share the requirements in chat detail Need Immediate bases

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    i just need someone to edit the skills section of my resume it will take you 10 minutes at the most i need it to be replaced with the skills below Salesforce, Microsoft Dynamics CRM, Zendesk, SAP Oracle and Oracle Siebel CRM, ICE Slack Genesys Hubspot

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    Hi I 'm looking for a developer who has experienced with Zendesk I 'm gonna manage my project by using the admin panel of Zendesk Please write "zendesk" as above for your bid Please bid if anyone is interesting Regards

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    ... Single sign-on in Office Add-ins: Third-party authentications: , passport for Google, Twitter, GitHub, LinkedIn, Microsoft Username/email & password authentication: express-jwt Others: - - (we have several domains that share one backend) Backend: Node.js, Frontend: React, Office JavaScript API ---------- Mission ---------- 1. Debug and restore the single sign-on 2. Train me (I'm a full-stack developer too) our SSO and authentication system so that I could undertake light debugging locally (MacOS) and in production 3. We have lots of things to implement

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    Scope covers integrations to Gmail, outlook, freshdesk, zohodesk, zendesk,, microsoft-teams,slack, hubspot, shopify, Jira, Intercom, Typeform

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    Scope covers integrations to Gmail, outlook, freshdesk, zohodesk, zendesk,, microsoft-teams,slack, hubspot, shopify, Jira, Intercom, Typeform

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    Scope covers integrations to Gmail, outlook, freshdesk, zohodesk, zendesk,, microsoft-teams,slack, hubspot, shopify, Jira, Intercom, Typeform

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    I am moving my company (6 agentes) drom one platform to the other. I need to move all the history on freshdesk to zendesk.

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    We are looking for an experienced developer to build an integration between GPT-3 and Zendesk. The integration will allow our customer service team to respond automatically to customer tickets using GPT-3. Responsibilities: Understand the capabilities of GPT-3 and learn how to use the OpenAI API Understand the Zendesk API and develop the integration between the two systems Design, build, and test the integration Collaborate with our customer service team to ensure the integration meets their needs Troubleshoot and fix any issues that arise during the development process Requirements: Strong experience with API integration, web development, and server-side programming Experience with HTML, CSS, and JavaScript for web development Experience with PHP and Node.js for server-sid...

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    I have a possible future project but need to confirm if zendesk + charge desk can do what we want to do. We want the following ability from a chat app - Ticketing - Ability to Charge the user within the chat - Invoice to be created from the charge and receipt sent when the charge is paid - no payment gateway has been selected yet - no CMS has been selected yet

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    ...breakpoints for tablet and mobile experience 6. Develop landing pages atleast 5 Integration 7. Chatbot integration 8. Integrate Search Engine Optimization best practices to increase visibility in popular search engines such as Google, Bing, Yandex, Duckduckgo, 9. Integrate website into WordPress content management system 10. Integrate Google analytics software 11. Integration with Salesforce and Zendesk 12. Mobile friendly for Android and Apple 13. In the end, hosting the new website on our prefered hosting. ...

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    We're launching a new version of our customer interaction software () and need a content writer to create blogs, landing pages, and social media posts. You MUST have the following experience to be conside...launching a new version of our customer interaction software () and need a content writer to create blogs, landing pages, and social media posts. You MUST have the following experience to be considered. - Good examples of prior blogs - Knowledge of the SaaS market and business model - Past work with software companies - An understanding of the customer service automation space (ZenDesk, Salesforce, FreshDesk, Egain, Verint, and other companies in this space) If you have the ability to also prepare and present product demos that would be a huge plus.

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    I need a customer service representative for my eCommerce business who can respond to customer emails. The job is 4 hours a day for 5 days a week. Experience in using freshdesk or Zendesk is an asset.

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    We are launching our Saas product that has the following functionalities: 1. End to End ERP system 2. HR and payroll Management 3. Collaborate with other businesses. 4. Day to Day task and field force management We need a name for this Saas product. Some references are below 1. Workday 2. Freshworks 3. Zendesk 4. Darwinbox 5. Salesforce The name must be short and chachy, also .com domain name must be available for the suggested name.

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    Hi, we're online electronics accessory retailer, due to the business expanding, we need to find online help desk person to handle the pre-sale and aftersale enquiries from the customers. Tasks to fulfill: replying customer through different ticket platform, such as Zendesk, eBay or Amazon. Response & Answer the customers' enquiry in time. For urgent enquiries, please notify the team in time. Doing online listing product task when required. Please note, this role will be a long-term role, working hour will be around 2-3 hours/per day. $8/per hour will be paid. The applicants needs to be: 1. Good English Writing & reading skills. ...

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    We are looking for a developer who can pull data from zendesk api. we have a lot of records you need to write script and pull of them

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    Need an app for Zendesk that will allow us to have all side messages come from a different domain than emails on the main ticket. We have been able to do this by switching the “from” email back and forth manually using the app below but need to be able to automate this to ensure the right email is utilized 100% of the time. Example of what we are trying to achieve without any manual changes is below: All ticket communications come from help @ All side messages come from: legal @

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    hi I want a quotation for each of the following themes 1- 2 - 3- Themes will be uploaded and utilized in Zendesk help center if you are familiar with Zendesk you will understand my request

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    We are looking for a developer who is experienced with building Shopify apps to work with zendesk api and open api and build an interface where customer service questions sent to us via email, chat, or text. This will require knowledge of the Shopify API, OpenAI API, and Zendesk. Which will all be connected via api Give details of the apps you have built in shopify

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    Hello. I’m looking for someone who can train me in Zendesk. I’m trying to create and implement a Zendesk bot and need help. Please submit quotes with your hourly rates. Thank you.

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    Chat requires public help center to present articles, we need the chat to be able to read and recommend the private articles as well, for logged in users. hyperlinks can't be edited to have custom text - chat can share links but in RAW format only, we need it to be able to send user friendly links as well. Form Forms only recommend articles in the "description" field - we want the form to recommend articles from the subject field as well, so users wont need to fill it all before getting any recommendation. Search bar If no results, recommend a form submission based on the keyword, for example, if the user type " I forgot my password" and there is no article found, system should direct to the user to the IT form in order to submit a ticket. Right now, it redire...

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    We are looking for a developer who is experienced with building Shopif...apps and is ready to take on a new project. We want to build an application on Shopify that is trained on a language model using OpenAI GPT 3, and can answer customer service questions sent to us via email, chat, or text. This will require knowledge of the Shopify API, OpenAI API, and APIs for support tools such as Zendesk. We will need the application to have webhooks/triggers for events in Shopify/Zendesk, pull data from the model trained using OpenAI, and respond via Zendesk API. It will also need a business facing UI that allows businesses/clients to upload data for training their own model (customer service interactions, knowledge base, FAQs) as well allow for programmed automatic respons...

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    I need to create several KPI related reports in Zendesk and need a professional who is extremely skilled in creating reports

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    Hello. I need someone to help me customize Zendesk for my website. I need you to create 3 different scenarios that customers may have. Please include how much experience you have with Zendesk in your proposal, and the estimated price. I've attached a file with example conversations. Thank you. The website is healthcareintermediaries.com. Zendesk has already been installed, and it just needs a little editing.

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    Looking for developer who has experience in integrating zendesk chat authentication. Please bid only experienced developer.

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    You must have prior experience with Customer support and great communication skills. You will be working Monday to Saturday for 6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks

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    Hello, We are fast paced, fast growing company. We have 10's of thousands of leads coming in through multiple forms into CRM and into google sheets. I am looking for someone to: Manages and oversees incoming leads. Researches, tracks, maintains, and updates leads. Organizes and analyzes leads and converts them into meaningful data. Builds clear and detailed and in-depth wo...Generates and maintains a lead generation database. Conducts customer research. Prepares and executes customer or market surveys to gather data and information about potential leads and market trends. Develops a strong knowledge of company products and services to steer and facilitate the sales process. Provides accurate and timely information to management. Performs other tasks as needed. Copper Zendesk ...

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    looking for someone to help us set up zendesk so that we can queue our work.

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    In Watson we are looking for native portuguese speakers to join our incredible live support team. You will... -Give live support to Watson users and customers (restaurants) by call or messaging -Supervise that assigned orders complete e...customers (restaurants) by call or messaging -Supervise that assigned orders complete each of the phases of the delivery process -Communicate with delivery people, users or restaurants to solve any incident Requirements: -Native level of Portuguese -High english level -Previous experience in a similar position, preferably in a food delivery company -Fluent management of support tools (aircall, zendesk, discord, whatsapp etc.) -High resolution capacity Bonus points: -Have worked in a food delivery company -High level of Spanish

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    I need a Platform that is integrated with Bexio so my customers can directly place an order and it will make a bill. Please before bid here is bexio website : , try to read all api documentation. - A platform where my customers can order. - Creating a bill and sending the bill truth email. - Making us a notification of order. - For making an...email. - Making us a notification of order. - For making an account we have to verify all the informations - Its a B2B platforme so we can't creat an account without an human verification first. - We have different kind of product already set on our bexio account. - Promo code for client so my client can get discount on their order. - Live tchat & tickets (We will maybe use Zendesk so you will need to make the zendesk...

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    Add features to existing SaaS Application built in NextJS with Firestore. Tech Stack: NextJS, ReactJS, Firestore/Firebase, SMTP Mail knowledge The application is aiming to provide the same features that Zendesk (Support Plan) provide, at a cheaper and more accessible cost. Stripe billing and Subscriptions knowledge is ideal as this is a critical part of the system. Unfortunately I do not have time to add the necessary features to this application for the projected release date of the Start of February 2023. Features that need adding: - Mail Incoming/Outgoing for individual tickets (Client adds an email address & SMTP details to catch/send/receive email data that will be added to the chat display for each ticket in the system) Ideally the user will input their email and smtp d...

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    Add features to existing SaaS Application built in NextJS with Firestore. Tech Stack: NextJS, ReactJS, Firestore/Firebase, SMTP Mail knowledge The application is aiming to provide the same features that Zendesk (Support Plan) provide, at a cheaper and more accessible cost. Stripe billing and Subscriptions knowledge is ideal as this is a critical part of the system. Unfortunately I do not have time to add the necessary features to this application for the projected release date of the Start of February 2023. Features that need adding: - Mail Incoming/Outgoing for individual tickets (Client adds an email address & SMTP details to catch/send/receive email data that will be added to the chat display for each ticket in the system) Ideally the user will input their email and smtp d...

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    Hi I need an application that allows you to chat from one person to another person in a group. This is for a company that provide customer support software for their clients. Think of it as a zendesk. This has to be written in java using firebase, and as for testing app, I prefer this is written in Java android studio. Please only apply if you have already had working sample, so you dont have to write it from the scratch again! It does need to have admin, and then admin can do these following: 1. create "customer support" user 2. create "client" user 3. delete customer and clients 4. create a group that consist of many clients to chat together inside Features: 1. user can signin as a guest to ask things 2. when individual chat is given to the support, regardle...

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    We operate speech therapy clinics in Germany. We’ve grown a lot in the past year and now need to implement a ticketing and CRM software to improve our processes. Since we work with patient data, it’s important than any solution complies with GDPR regulations. We have two problems to solve: 1) We wa...needs one system to respond to the tickets and solve them a. Our aim is to resolve tickets faster, be able to have multiple people work independently on the tickets IT landscape: We work with Wordpress (website), Placetel (cloud phone – open to switch to Aircall e.g.), MS Teams (for internal comms) and are open to work with any GDPR compliant CRM/ Ticketing solution. We’ve played around with Zendesk, Hubspot, Zoho, Freshworks. Timeline: We’d like to imp...

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