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    996 itil jobs found, pricing in USD

    i need an expert on python and itil senior for help solving some instant issues

    $187 (Avg Bid)
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    Work hours 1:30PM to 10:30 PM Strong Communication skills. Contractual period 3 months. 2 Rounds of Interview Minimum 6+ years of experience. Advanced / Expert Level Service Management Administration Qualification Advanced / Expert Level Service Management Configuration skills Must have an ITIL Foundations V3/V4 certification and practical application experience Exposure to Sever Infrastructure, Networking (DNS / Routing), Transact SQL skills, SQL Reporting Services (SSRS) reporting skills and UX / UI skills is required Must have HTML / XML and development experience Must have technical documentation skills Must have worked in a complex environment Web-based applications experience is required Good to have Skills: A Freshservice or Freshdesk Administration Certification Advance...

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    looking for marketing/sales team for servicenow product Kindly let me know if any person with good knowledge of ITIL/ITSM

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    Software Engineer / Applications Engineer Work hours 1:30PM to 10:30 PM Strong Communication skills. Contractual period 3 months. 2 Rounds of Interview Minimum 6+ years of experience. Advanced / Expert Level Service Management Administration Qualification Advanced / Expert Level Service Management Configuration skills Must have an ITIL Foundations V3/V4 certification and practical application experience Exposure to Sever Infrastructure, Networking (DNS / Routing), Transact SQL skills, SQL Reporting Services (SSRS) reporting skills and UX / UI skills is required Must have HTML / XML and development experience Must have technical documentation skills Must have worked in a complex environment Web-based applications experience is required Good to have Skills: A Freshservice or Fre...

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    ...an amazing Client Experience. Advanced knowledge of IT Applications, Software & Hardware. The ability to speak both Geek and human. Great Communications skills, founded in being a good listener. A deep desire to deliver an amazing Client Experience. The ability to keep up with & adapt to the fast-paced IT world. Desired Skills: Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business....

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    Role Type: IT DESKTOP SUPPORT Industry Type: IT-Software, Software Services Employment Type: Full-Time, (Contract 6 months) Location: Permanent Remote / Work from home Shift timing: 8AM to 5 PM IST ...Experience • Advanced knowledge of IT Applications, Software & Hardware • The ability to speak both Geek and human • Great Communications skills, founded in being a good listener • A deep desire to deliver an amazing Client Experience • Driver's license • The ability to keep up with & adapt to the fast-paced IT world Desired Skills: • Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. • Client Experience Certifications such as Helpdesk Habits etc. • Experience working either on a Helpdesk or ...

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    Train students for ITIL Certification

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    ...project managers to land their dream pm jobs in tech and other industries. PMSC's mission is simple - we help project people "never fail their PM interview again". Right now we're looking for a person who would like to join our team to find, refine, check and curate Agile, Scrum, and PM interview questions for a variety of topics including: - Agile - Six Sigma - Lean - Kanban - Scrum - Prince2 - ITIL - ITSM - Kaizen - PMBOK - SDLC - User Stories - Estimations - Backlog Prioritisation - DevOps - Scrum Master ... plus many many more! Working for PMSC is a great way to convert your project management knowledge and curiosity into real $$$ and learn new project management concepts along the way. ☞ So what we are looking for from you: 1. Be passioned about p...

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    Adapt this diagram to suit our brand. All icons around the edges to be changed to: - (number plate) printer icon - lots of - wastage reduction icon - a few (will supply icon) - reports icon- a few - manager icon - a few - mechanic icon - lots of - online ordering x a few - printer ribbon countdown x a few - TeamViewer logo x1 - ITIL logo x1 All circles to be changed to Octagons. Grey backgrounds to be kept, turquoise backgrounds to be changed to blue (C100 M82 Y18 K4). If possible I'd like the designer to buy and recharge the image licence for me (standard, not enhanced, Shutterstock licence), because I am out of credits this month. Could you quote please?

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    Creating ticketing system using Oracle Database (SQL, PL/SQL, Forms, and Reports) with ITIL concepts

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    Need consultancy from ITIL Expert freelancer

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    local resident candidates to work from office preferred Salary for freshers 18k take home

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    we are looking for business development / sales / marketing in domain of ITIL/ITSM/Servicenow

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    I need to lay down standard policies for IT Department and do a risk assessment for loopholes and vulnerabilities

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    ...servers; VMware; Red Hat Enterprise Linux (RHEL); Red Hat OpenShift Container Platform; - Setup, configuration, and fine-tuning of infrastructure monitoring; - Setup and data management of configuration management; - Proven experience in managing test deliverables for technical projects; - Strong conceptual and practical understanding of IT infrastructure, with system development life cycle (SDLC)/ITIL experience across infrastructure and application development projects; - Experience with test landscapes that include many integrated systems, various stakeholders, and multiple vendor teams; - Ability to review technical documentation in order to assess impacts to test effort and timings ---> EU citizens only <--- More information here:

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    JD: Activities In this position you are jointly responsible for the construction and implementation of the privileged access management security services at customer lo...managed services experience; At least 3 years of relevant experience in security field; Experience with and knowledge of incident resolution (second and possibly third line); Experience with creating and/or maintaining installation manuals and run books is a plus; In possession of relevant certifications in the field of Cyber Security, such as: CISSP; Other certifications are a plus, such as: ITIL, CCSP, CEH, TOGAF; Written and oral Dutch skills are excellent; Self-starter, team player and eager to learn; Level-B screening; Dutch passport. Partly on location (2 to 3 days) Location: Partly The Hague / A...

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    hi all, we are looking for 5+ years exp DevOps Engineers (2 vacancy ) MS Dynamics M365 Cloud / Power Platform / Power BI Cloud Operations and Engineering for MS Dynamics M365 Cloud • Structured build up of Dataverse for Dynamics • Know-How in License mode...Power Shell scripts, Power Platform and MS Dynamics Skills: Specific Windows product skills • Proficient in actual Microsoft technologies e.g. Windows Server, Active Directory, ADFS und PowerShell • Good know how in Windows Domain concept (AD, AAD) General skills • Experience in enterprises with complex (server-)infrastructures • Handling of Windows workplaces (E-Mail, Excel etc.) • Proficient in ITIL and agile processes • Usage of Incident-, Problem- Change-Tool only INDIAN Engineers n...

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    ...backup/recovery technologies Understanding of network concepts in the virtualized environment (VMware and Hyper V) Strong Ability to troubleshoot large multi-vendor networks Effective communicator both verbal and written Rises to the challenge when working under pressure Ability to break complex issues down into management elements Experience working in a Network Operations Center considered an asset ITIL Foundation v3 or later accreditation preferred....

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    Hello , I want someone to prepare an escalation matrix document and template (PPT) to IT infrastructure team like L1,L2,L3 ,L4 support with workflows ,service desk flow chart model , 24/7 Model ,with help line no .ITIL 4 process . Ex: We have a 20 Member team which we need to set a Help desk for IT Infrastructure operations -24/7 working model, Workflow , Escalation Matrix Teams Server Team L1 team Storage Team Linux Team Cloud Team Network Team Management Hierarchy as follows Team Member-->Technical Manager-->Project Manager-->Head of IT Operations

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    ...facilitating onsite and online training considering client-specific requirements - Certifications: CSA, CAD, at least two certifications in the modules where training has been conducted (see above, e.g. CIS ITSM, CIS ITOM) - Languages: English As a plus: - Created reference guide, training documentation and procedures - Designed and facilitated courses for custom ServiceNow applications - Certifications: ITIL foundation, Scrum Master Project description: - 76 hours - Lessons 2-3 times per week (from 19:00 up to 21:00 GMT+2) live class (Zoom) - Small group of 10-15 people - Language: English - All materials (presentations and home tasks) are ready - You would be supported 24/7 You will: - Teach people how to work with the ServiceNow platform - Answer students’ questions ...

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    I want someone who can design a IT Policies based on ITIL V4

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    We need someone to find a suitable WordPress- elementor theme. ($10 Only Task) Must be similar/have similar functions like the link below.

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    Our team looks for an experienced Full Stack Developers who feel at home in the...clean as well as maintainable code. Requirements: Experience with design patterns, clean code, automated testing (unit, integration), CI/CD Experience with clouds, servers, networks, especially AWS, Docker, Kubernetes, Azure, Windows, Linux First experience with organization of software development and IT operations, e.g. also certified product owner and/ or scaled agile framework certification, ITIL (IT infrastructure library) experience or certification Solid experience with Python, Django, PHP, JavaScript, Typescript, Node, Databases (Postgres, Oracle, Mongo; SQL & NoSQL), DevOps, Infrastructure as Code, Grafana or Prometheus Very good written and spoken German and good English language skills...

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    Dobry den, zhaname lektora na skolenie ArchiMate, TOGAF, ITIL, PRINCE2 Mate zaujem ? Dakujem za info

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    Dobry den, potrebujeme lektora pre: ArchiMate, TOGAF, ITIL, PRINCE2 Mate nieco z tohto ? Dakujeme za spolupracu.

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    Hello, we are looking for trainer for these online courses: 1 day = 6 hour --> 9:00 AM to 15:00 PM (GTM+2) Please bid your price completly for 14 days IT learning Training Course ArchiMate® 3.0 Foundation – Level 1 - 2 days Training Course TOGAF® 9.1 Foundation – Level 1 - 2 days ITIL® 4 Foundation practice - 3 days ITIL® 4 Specialist: Direct,Plan and Improve - 3 days PRINCE2 6th edition Foundation - 3 days Project and strategic controlling - 1 day This offer will be for long time cooperation.

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    Hello, we are looking for CERTIFIED trainer for these online courses: Fluent english. Trainer must be holder of certifications for these: 1 day = 6 hour --> 9:00 AM to 15:00 PM (GTM+2) Training Course ArchiMate® 3.0 Foundation – Level 1 - 2 days Training Course TOGAF® 9.1 Foundation – Level 1 - 2 days ITIL® 4 Foundation practice - 3 days ITIL® 4 Specialist: Direct,Plan and Improve - 3 days PRINCE2 6th edition Foundation - 3 days Project and strategic controlling - 1 day ARE PROOF YOU readed this message, please write to message about your skills in this area. This offer will be for long time cooperation.

    $3000 - $5000
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    we are looking for Expert to to build SLA SLA Support for software project for our customers Freelancer should be expert in PM, SW and aftersales support to be build one or ITIL engineer

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    Unit 1 - Introduction To ITIL  4   Best Practice   ITIL History   ITIL Framework   ITIL Service Value System   The Four Dimensions Model   Benefits of ITIL   Unit 2 – ITIL Key Concepts  In addition to the below, also include User, Customer, Service Level Management, Service Provision, Service Consumption  Service   Service Management   Value   Outputs Vs Outcomes   Costs   Risks   Utility and Warranty   Stakeholders   Value Co-creation   Products and Services   Service Offerings   Service Relationship  Uni...

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    ...applications and modules. Listing the high-level setup steps for the obligatory dependences. Comprehending the high-level procedure included in realizing ServiceNow ITSM platform Narrating ability of how the out-of-box self-service application pages show. Narrating options for organizing self-service application initial landing pages. Clarifying how to confirm the early application. Narrating which major ITIL/ITSM features are reinforced by ServiceNow, counting multi-currency price list support. Generating an elementary appeal, transfer to modification and difficult, and make a knowledge-base entry. Clarifying the basis of ticket types used in ServiceNow Generating and sustain SLAs. Making and maintain Service Catalog. Ability to describe the main features and functionality of Se...

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    We need an Azure Migration Infrastructure Analyst who must have experience in Azure Cloud. Title: Azure Cloud Infrastructure Analyst Start Date: ASAP. Duties : To be involved in a project to improve an Azure environment post-migration from on-prem to Azure. This will include Azure Security Remediation activity, Managing Resources (Azure) and pro...in a complex Azure infrastructure environment, including PaaS and SaaS. Microsoft Active Directory and Windows 2012/2016 Servers, SQL 2012/2014/2016, Office 365 and Exchange online. High degree of technical expertise as well as business understanding. Ability to manage tasks in a matrix environment. Good working knowledge of a Project Management Framework. Experience in working within an ITIL Framework. Network protocol...

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    Trophy icon Lunch & Learn Poster (2) Ended

    We recently had a design contest to build a social media poster for an upcoming Lunch & Learn that we are holding. I've attached the winning bid. We are using the winning bid in our social media, and it is having good traction, but we want a new one designed for a follow up campaign. We'd like the new poster designed/optimized...We'd like the new poster designed/optimized for Twitter, and should be slightly more focused. It should include - please title it: Calgary IT Lunch & Learn - only $20/session - limited availability - sign up at - free chef's plate lunch included - Session 1: Cloud migration or enablement - Session 2: Network Security - Session 3: Disaster Recovery - Session 4: Processes, ITIL, Service Management - Session 5: Business Analysis...

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    Need ITIL Specialist for IT Management, Cloud Computing, Server, Service Desk, Business Continuity

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    Need IT Documentation as per ITIL Framework

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    Current state assessment of the current CSM/ITSM tools and processes Develop the 'to be' processes in line with ITIL for the organization Assistance in selection of the best fit solution - examples could be BMC, Service Now, etc. Implementation roadmap - including enterprise architecture, HLD/LLD, business cases

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    You must complete the explanation by writing 2000 words (within 10%, ie 1800-2200 words) to answer the questions stated. You should include a reference list (which does not contribute towards your word count). *Clarify SLA, OLA and UC *I know that ITIL v3 refers to a 'CSI Register', while ITIL v4 has renamed it as a 'Continual Improvement Register', but whatever they are called do you agree with me that they sound like a waste of time?  *What  is Knowledge Management and is it necessary for us *What is the point of Service Portfolio Management? 

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    We need a Trainer Roles and Requirements :- should have good knowledge of "SOFT SKILLS" should have good command technical filed IT Service Desk Basic computer fundamentals Office tools Basic Hardware and Operating System MS Office 365 and MS Office Suite Technical messaging ITIL Concepts At least 1-2 years of prior experience Graduation and in field educational certificates

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    Liferay DXP (7.0, 7.1) - SQL Server - IIS 6 / 7 - Windows Server - DNS / WINS (Name resolution). - Client Troubleshooting and Support on Browsers, Office and Windows versions. - HTML and Client-Side Scripting (JavaScript, AJAX, DHTML, XSL, XSLT, XHTML). - Connection Monitoring and Troubleshooting. - Stage Deployments (Dev, Test, UAT, Prod). - MOF, ITIL, JAVA and strong understanding of SDLC. - Virtualization – Azure, Hyper-V, VMWare

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    Looking for someone who is ITIL certified and can answer any ITIL question and who cleared the exam recently

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    I will be upgrading and tailoring the CV from Incident and Change management role to that of a Service Delivery Manager role in a simple pdf format.

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    I need my Resume created and upgraded from someone who understands ITSM industry.

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    We are an Australian Based IT company Doing MSP, we are looking to expand our Remote Support team. Australian Working, Need to have good English speaking skills. Hours. Skills Set Skills in supporting cloud platforms Skills in using scripting tools including PowerShell and Terraform Solid experience working with Windows Server (2008/2012/2016), ...Directory (& Group Policies) Focus on security, including but not limited to Antivirus, Mail protection, etc. Experience with Online services support e.g. Lync, Office 365, ADFS, Azure, Azure AD Continual process and Service Improvement – Identify areas of opportunity by analyzing systems, requests incident data and putting forward recommendations to improve the environment and processes Proven ITIL knowledge is essential, cert...

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    Responsible for serving a primary role in the configuration, integration, and administration of Cherwell. Delivers solutions that leverage the functionality and integration capabilities of Cherwell. Works with Users, Clients, Vendors, Stakeholders, and Business Partners to gather requirements, support, maintain, and enhance the Cherwell platform Responsibilities 1) Good understanding of ITIL v3 processes 2) Perform day-to-day maintenance, administration, configuration, support, and enhancements to our Cherwell platform 3) Participate in regular sprints - solution development, configuration, testing, and production release 4) Experience working with Business Rules, Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Access Control Lists, forms, workflows, and other customizat...

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    asesoría con un software que acredite que este soporta al menos uno de los siguientes módulos ITIL (i) Administración de incidentes (ii) Administración de problemas y/o (iii) Administración de cambios. Adicionalmente debe allegar alguna de las siguientes certificaciones: (i) PinkVerify; (ii) Serview Certified Tool; (iii) glenfisPassed; (iv) Axelos Endorsed en cualquier nivel

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    • Proactive identification and mitigation of IT risks as well as responding to observations identified by third party auditors or examiners while assistin...audits and facilitate management response and remediation efforts. Ensure overall IT compliance with regulatory requirements through proactive planning and communication, ownership and relationships. • Experience in risk, compliance and information security policy development. • Knowledge of IT processes and controls and strong understanding of risk and control frameworks such as (CoBIT, ISO, NIST, ITIL, PCI). • General knowledge of information security regulatory requirements and standards such as ISO 27001/2 • Possess Certified Information Systems Security Professional (CISSP) or other information syst...

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    ITIL V3/4 Expert • Proficiency in English • Ability to communicate across the organization • Service Management experience – preferably within Enterprise IT • Proven analytical and problem-solving abilities • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Ability to conduct research into a wide range of computing issues as required. • Experience working in a team-oriented, collaborative environment. • Working knowledge with ITSM tools and • Highly self motivated and directed. • Previous experience in Service Management or a similar field. • Working knowledge of ITSM ...

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    I need someone to make a presentation of 3-4 slides about ITIL version 3 and version 4. you should express your knowledge of what you know about ITIL v3/v4.

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