Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    6 jobs found, pricing in USD

    Need in-home IT assistance for a desktop, a laptop, iPhones and an iPad, to repair email connection problems, data recovery, iCloud hookup, photo storage, audio troubleshooting and other IT Issues.

    $21 / hr (Avg Bid)
    $21 / hr Avg Bid
    5 bids
    Local IT Technician 2 days left
    VERIFIED

    Looking for local person in Ottawa with experience with networks to help with office network in 2 Ottawa, ON locations.

    $18 / hr (Avg Bid)
    $18 / hr Avg Bid
    2 bids

    Spending time 3-5 minutes a day, at a convenient time anywhere Of course, custom reviews are not the most pleasant phenomenon, but one way or another, they are present on the Internet, they are in demand, and people get paid for them. We work with more than 300 sellers who are willing to provide their products for FREE and pay upwards of $20 product and seller characteristics therefore, we ourselv...

    $200 (Avg Bid)
    $200 Avg Bid
    1 bids
    File recovery 22 hours left
    VERIFIED

    Need File recovery of deleted file

    $175 (Avg Bid)
    $175 Avg Bid
    7 bids
    Uzaktan teknik destek 2 days left
    VERIFIED

    Bilgisayar yazılım ve bakım çalışmaları için uzkatan teknik destek sunan arkadaşlar tekliflerini verebilir. 1 bilgisayar (Notebook) kart değişimi ve yazılım onarım.

    $16 (Avg Bid)
    $16 Avg Bid
    6 bids

    Se busca una persona para soporte y atención al cliente vía remota, debe poseer un equipo con las siguientes características: - Laptop o PC requisitos mínimos: Procesador i3 segunda generación, 4GB RAM, Windows 10 (SI NO POSEES ESTO POR FAVOR NO APLIQUES). (NO MAC) (Se valora SSD, es un plus, pero no necesario). - Audífonos o cascos con micrófono. ...

    $199 (Avg Bid)
    $199 Avg Bid
    5 bids