Customer Service Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

From 85,989 reviews, clients rate our Customer Service Specialists 4.88 out of 5 stars.
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    77 jobs found, pricing in USD

    I require assistance in receiving a package to a California address. It does not need my signature for delivery. I also don't have any specific preferences as to the destination—it can be a business, residential, or store address. The package I am sending contains documents, such as a photocopy or copies of any other materials. I need someone who can provide a reliable and secure service for receiving the package. I do not require a signature for delivery, but I do need to ensure that it is kept safe until I can pick it up. The person should be able to provide a tracking number so that I can monitor the progress of the delivery. Furthermore, I require prompt and efficient customer service in case I have any questions regarding the delivery. If you are the right person fo...

    $25 (Avg Bid)
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    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $30 - $250
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    $30 - $250
    2 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $30 - $250
    Local Sealed NDA
    $30 - $250
    1 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $30 - $250
    Local Sealed NDA
    $30 - $250
    3 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $30 - $250
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    $30 - $250
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    Job Description: We are a digital marketing agency looking for a highly motivated and experienced virtual assistant to join our team. The main task would be to help us post our services on different job platforms where we can work on different freelance projects. As a Digital Marketing virtual assistant, your primary responsibility will be to create cold messages for potential clients to offer our digital marketing services. Responsibilities: Conduct outbound messages to potential project postings to offer our digital marketing services Identify and qualify leads by assessing their needs and requirements Build and maintain strong relationships with clients Present our services in a clear and concise manner Meet and exceed monthly sales targets Provide excellent customer service and ...

    $3 / hr (Avg Bid)
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    Ukraine | Farmers Interviews 6 days left
    VERIFIED

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $250 - $750
    Local Sealed NDA
    $250 - $750
    4 bids

    I am looking for someone who can host and lead a simple video conference for me. I would like the video conference to take place over Skype, and to include both video and voice connection. I do not require the video conference to be recorded. This will be a 20 minute video conference, so the ideal candidate should be able to provide concise, yet thorough instruction in this time.

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    Preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product knowledge and be informed ...

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    I am looking for a reliable and trustworthy local to help take photos in Pohang, South Korea. No prior knowledge of Pohang is required, and no specific language requirements are required. I am open to anyone who is willing to take on the task. I anticipate needing 2 - 4 hours of assistance. The local is required to physically visit a business address and a residential address in Pohang, South Korea, to verify the existence of a company office and residency status. The addresses are in Pohang-Si and Gyeongju-si, respectively. If you're interested and available to help, I would love to hear from you!

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    Our company is seeking more than 50 enthusiastic and results-driven sales representatives to join our growing team. As a sales representative, you will be responsible for selling our business services over the phone, both inbound and outbound. Your main duties will include: Making outbound calls to potential customers to sell our services Receiving inbound calls from interested customers and providing them with information about our services Identifying and understanding customer needs, and offering appropriate solutions to meet those needs Achieving daily, weekly, and monthly sales targets Maintaining accurate records of customer interactions, transactions, and feedback in our CRM system Requirements: High school diploma or equivalent Previous experience in sales or customer service, pr...

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    QCCS is seeking several outgoing exceptional individuals with a passion for the travel industry to join our growing team! As an independent travel agent, you will: Communicate with clients to determine the type of travel they wish to book, including their personal preferences and budget constraints. You will advise them of various destinations and present them to your client for approval. You’ll support clients before, during, and perform follow-ups after traveling. Agent Duties (include but not limited to): Be an expert on our various destinations in the US and means of travel including prices, reviews, etc. Determine the client's specifications and budget, and suggest suitable travel packages or services. Organize travels from beginning to end, book tickets and accommodati...

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    Hire Resolve is seeking an Applicant who is highly skilled at Customer Service & Telephony to call Candidates on the Job Market who are looking for a new position and to record the Job Seekers details in Telephonic Screenings for a few hours each day. The successful Applicant will be working closely with our Recruitment team in finding Applicants their dream career path and job position, as well as helping to provide Clients with top-tier Talent for their open Vacancies. If you are a sales and customer service-oriented individual who enjoys helping and assisting others, please consider applying for this Job Position with us. Requirements Qualifications/skills: A completed University Degree. Proficient with Microsoft Office. Quick efficient work with the ability to multitask. System...

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    Attention all talented Virtual Assistants and Appointment Setters! We are currently looking for skilled individuals who are passionate about appointment setting and data input work. Our ideal candidates will have experience using social media, proficiency in using Zillow and be able to wite and communicate in the English language to a high level. We are also looking for VA's that have experience in telesales. As a member of our team, you will be responsible for setting appointments and inputting data into our system. You will be utilizing your exceptional communication and organizational skills to effectively reach out to property owners via Zillow using a script we provide and then schedule a phone call once they show interest. Please note that this position is a trial for the fir...

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    I Need Telemarketer 6 days left
    VERIFIED

    We are EdTech company. Need Telemarketer based in India

    $19 / hr (Avg Bid)
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    [HN/ HCM- RECRUITMENT] We are looking for Customer & Operation Success. Below is our job description. Please contact us if you are interested in or recommend someone you know.

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. JOB DESCRIPTIONS & REQUIREMENTS: - The researcher will conduct research to identify all available state (provincial) and national litigation sources (court database); - Conduct research the provided individual(s) in all litigation sources in both native language and English; - Conduct research the provided individual(s) in all local and national news medias in both native language and English. Example of worthy and relevant news: -Court (legal) actio...

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    Customer Service support 5 days left
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    I have a Kuwaiti based company that need a person to manage their customer calls, messages, emails etc. The person has to be: - Fluent in Arabic - Good in English

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    We would like to proofread the English translation from Korean of five transcriptions to make sure that everything has been accounted for and translated correctly into English. We will provide all qualified applicants with the files for them to preview first before they accept the project.

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    We are looking for an amazing Operations Assistant to join our rapidly-growing while working remotely from home. We have an urgent need for a detail-orientated and motivated individual who seeks perfection in all they do. This is an entry-level position with tons of upside potential. The Operations Assistant will work with the team and report directly to the Operations Manager. We are looking for someone who can bring strong organizational skills and has the ability to multi-task and prioritize responsibilities, all while working towards focusing on client satisfaction. You'll be managing daily tasks, handling back-office operations, and assisting in client servicing.

    $490 (Avg Bid)
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    Virtual Assistant 5 days left
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    Virtual Assistant Customer Support (REMOTE OPPORTUNITY). Great opportunity for remote Customer Support Representative to interact with US customer base providing training. This position involves NO SALES. Customers purchase our services (e.g., a custom-built website) and you engage with them to provide training of how to run their website. (Of course we provide that training to you!) We have multiple full-time openings to join an established team providing stellar Customer Support. You will be on calls with customers 6-7 hours per day and entering notes about topics covered. As a member of this team, both your voice and your work products are valued. Management relies on this team to ensure our customers receive the services they purchased. Helpful experience to have...

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    Opening of a new workplace food and beverage market located within a manufacturing facility. Staff needed to assist users to scan products and operate a self-serve payment kiosk.

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    Hi All, I will provide a company list and you need to call the company and explain about our service and get some orders. I will give complete instructions to get started. For each successful orders from a company, you will get 1000 to 5000 INR. This will be a target based and incentives will be provided for more conversions. If you are good at cold calling, sales, and telemarketing this will be a piece of cake for you. Share your experience or how you think you are the best fit for this role? It is an online food delivery service, specilized in selling home food - A brief about company. Please bid if you are confident to take up this role. Happy Bidding! Thanks!

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    e-commerce website model 4 days left
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    i am looking for a female model in my state (Des Moines, Iowa) to model my clothing brand. am looking for an average sized between age 20-25 years old.

    $25 - $50 / hr
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    Seeking virtual assistant / support who can help take some task off my hands.. You have to be certain with applications such as cashapp , zelle and must be organized.. im willing to train and no experience is needed ..

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    We are a startup company in the IT industry that specializes in IT technology and solutions. We offer a variety of products and services that are specifically tailored to meet the needs of our customers. Our corporate culture is characterized by collaboration, openness, and passion. We take pride in having a strong market position in our industry and being a trusted partner for our clients. Our team consists of talented and experienced professionals who are constantly learning and improving to deliver the highest quality. What to expect: We are seeking an office assistant who is a native speaker of German or at least speaks fluent German to support administrative and organizational tasks. In addition, you will also take on recruiting tasks, contributing to the acquisition of new employees...

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    Female Virtual Assistant 3 days left
    VERIFIED

    I am looking to hire a female virtual assistant for a short-term project. The assistant should have beginner-level expertise in research. My time commitment for this project is less than 10 hours per week. Hiring individual virtual freelancer who is open minded to chat personally from remote location text with video in hourly basis. Can wear mask, so no full face required Job is chatting visually in hourly basis, you get paid for chatting visually Freelancer must have good internet and smartphone/laptop with camera. Payments through freelancer.

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    Sales Manager 3 days left
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    I am currently looking for a part-time Sales Manager who is available to help me grow my business. I am seeking an experienced sales professional who has specific qualifications for this role, as this job is critical to our success. I am offering a combination of salary and commission, and am looking for somebody who has the enthusiasm and knowledge necessary to exceed sales targets. You must have a strong knowledge of sales, experience with client relations and be highly organized. This position will require you to be able to communicate effectively with both clients and management, and you must be willing to travel when necessary. You must also understand data analysis, tracking and forecasting, and have the ability to lead a team. If you are an experienced sales professional, with a...

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    Cleaning company is looking for a sales admin, who can bring new client from lead generation platform (hot leads) and also schedule an appointments. Also you will need to confirm an existing appointments, remind the customer, chase an invoice, post the job in our working chat.

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    We are looking for someone to perform an in-person audit at a testing center in Whitehorse. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. The duration for this audit is 4 hours. We provide full training and this assignment will pay hourly. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    $18 - $20 / hr
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    Update my French website 3 days left
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    Looking for a French translator and graphic designer who can update our shopify website. We will provide the text in English and you will translate into French which will be proofed by our French sales team. Graphics required will be used for website banners, updating product descriptions, website messaging.

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    FEMALE Virtual Assistant 3 days left
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    I'm looking for an open minded Female, Friendly experienced virtual assistant who can help me with a variety of tasks. Primarily, I need assistance with data entry, and I have specific instructions for the project that need to be followed. The timeline for this project is immediate, and I'm expecting quality output within a timely manner. If you feel like you can provide this level of support, I would be interested in working with you. Project will be a monthly salary based in local currency PKR. please start cover letter with "I can do monthly job" so I know you have read the job post. should have experience with online private video calls. Thank you

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    We are a start-up company and in search of a top seller Business Development Manager that can assist us in obtaining new clients. Must be a professional, reliable, team player, have a good work ethic, and with great communication skills. Our client includes decision-makers of law firms, insurance companies, etc. We only need an hourly rate/on-call basis. Thank you.

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    PLEASE READ CAREFULLY Job description: Are you a highly motivated, results-driven Appointment Setter looking for an opportunity to make a real impact? We're a fast-growing security system providing company, and we're seeking an exceptional individual to help us scale our business to new heights. If you're ready to be part of a vibrant team and boost your career, we want to hear from you! - Product description and responsibility: We have a Security installation business. We install security cameras. alarms. door bells. Solar light. And it is important to note that our cameras work on solar. No power point needed. Security is very important to people in America and build security systems for homes and businesses and we have the best prices in the market. so we want someon...

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    Customer Service Agent -- 7 2 days left
    VERIFIED

    We are an Ecommerce company dealing with variety products and we are looking for a customer service agent to join our customer service team. The tasks includes but not limited to: Answering customers questions, inquiries and receiving and confirming orders and follow up with customers The agent must be solely free for this project and not committed to any other task, job or study work hours: 6 days a week, 10 hours a day The agent must be fluent in both Arabic and English Must also have good communications and sales skills Can work on Excel

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    Digital Media Telesales Role 1 day left
    VERIFIED

    We are looking for an experienced and articulate advertising tele-sales expert to join our team. The Australian Hospitality Directory is an important part of the vibrant hospitality sector as it connects the industry and has a solid, well established base here in Australia.

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    Hi, im looking for an assistant that can help with the management of accounts for my digital agency. Some experience with websites is helpful, but I am not looking for a developer. Just someone who can help with client requests, implementing new content, making sure that tasks that our developers need to do are completed correctly. There may be some client communication as well, if client requests are unclear, or just to let them know things are completed. A bit of an understanding of wordpress, and or some graphics programs is helpful. Someone who is already currently freelancing, and available at request would be great (not immediately, but generally around if needed. Appreciate that may be a tough ask, and I can work in with the right person). Must be based in Australia unfortunat...

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    I need someone on the mainland USA to receive packages, that can only be delivered within USA. I then need this product repacked (supplier parcel removed) and then sent to Ireland. The products would be something like clothes, electronics, cosmetic items. I will do the shopping, provide the item's details and have the item sent to your address. I need your help to ship the item to my address which I will provide. Things you need to do: * Provide me your name & address and receive the package(s) (Sign if needed) * Send a pic of the sender info to me for verification and pic of the item received * Apply shipping label(s) that I provide * Deliver the package to my address in Ireland, you may need to drop the package to your nearest shipping facility. After shi...

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $15 - $22
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $15 - $22
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    Event Staffing 1 day left

    We are looking for one person to support our sales rep at the Lipari Food show in Novi Michigan. It is only a one day event on Wednesday, March 22nd from 8am - 5pm. We need someone to interact with visitors to our booths and serve beverage and food samples. No cooking is required.

    $15 - $25 / hr
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    Tele-sales Representative 1 day left
    VERIFIED

    We are a startup company in Dubai, providing Cloud Managed Service. We are looking for an experienced tele-sales Representative joining the sales team. The ideal applicant is living in Lebanon / Jordan, and fluent in English and Arabic. As a Tele-sales Representative, you will be responsible for reaching out to potential clients and promoting our company's services via telephone, and generating the leads for the sales meeting. Each successful sales meeting arrangement will gain the bonus!

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    this is a Managed farmland project, need marketing candidate tele caller urgent, incentive will be giving for each sale 1,00,000 willbe given for each sale

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