Helpdesk Jobs

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About Helpdesk

Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.

 

Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.

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    2 jobs found, pricing in USD
    IT Consultant 4 days left

    We are a small IT MSP company. We are looking for an IT freelancer that will be willing to help us with our technical support on an on going bases. This position includes going on site so having a drivers license and a car is imperative. They must have experience with customer service.

    Computer Security Desktop Support Helpdesk System Admin Web Security
    $23 / hr (Avg Bid)
    $23 / hr Avg Bid
    19 bids
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    Telefondienst, Bestellungsaufnahme & Kundenberatung Aronia & Flohsamenschalen 4 days left

    Wir, Vater & Tochter suchen eine kompetente Person, die unsere zunehmenden Kundentelefonate entgegennehmen kann. Vertrieb von pflanzlichen, biologischen, Nahrungsergänzungsmitteln. ([login to view URL]) Wissen für die Beratung kann über die Dauer vor zu trainiert und/oder selbst angeeignet werden. Bei schwierigeren Fragen, kann das Gespräch auch weiterhin, vor allem zu Begi...

    Customer Support Health Helpdesk Phone Support Telephone Handling
    $7 / hr (Avg Bid)
    $7 / hr Avg Bid
    1 bids
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