Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 29,449 reviews, clients rate our Phone Support Operators 4.86 out of 5 stars.
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    6 jobs found, pricing in USD

    I need a professional to verify the educational background of a candidate in Venezuela. The primary task in this project is to conduct a degree verification for the candidate under consideration. The verification should confirm the authenticity of the degree and the issuing institution. The ideal freelancer for this project should: - Have experience with education verification in Venezuela - Be highly detail-oriented and thorough in their work - Possess excellent communication and reporting skills Please adhere strictly to confidentiality agreements as this is part of a pre-employment screening process. If you have experience in this field and are confident in providing such services, I look forward to working with you.

    $10 - $60
    Local
    $10 - $60
    0 bids

    I'm seeking a skilled Customer Service Representative to provide phone support for my business. Your role will primarily be handling and resolving technical support related queries. A good understanding of my products and services is desirable, however, an intermediate level of technical expertise is crucial. Ideal candidates will have: - Experience in phone-based customer service - Previous roles in technical support - Strong capabilities in problem solving - A resilient attitude towards complaint resolution - An Intermediate level understanding of technical products/services. This role is pivotal in ensuring smooth interactions with our customers and providing them with the assistance they require. Hence, it's crucial you're committed to maintaining high levels of custo...

    $20 / hr (Avg Bid)
    $20 / hr Avg Bid
    30 bids

    I'm looking for a virtual customer service representative with excellent skills in conflict resolution and product knowledge. If you are multilingual, you'll likely be the perfect fit for this role. You will need to: - Handle customer queries and complaints ensuring high levels of customer satisfaction. - Be available for communication via phone, email and live chat. - Have a thorough knowledge of our products to assist customers accordingly. - Use your multilingual abilities to effectively communicate with a wider range of customers. This role demands someone who is highly organized and skilled in multitasking. Customer service experience is a must, prior experience as a virtual customer service representative is preferred. Fluency in more than one language is a significant ...

    $19 / hr (Avg Bid)
    $19 / hr Avg Bid
    29 bids

    I'm in need of pre-employment verification services for my organization. The verification would be specific to employees based in Germany. The service would include, but is not limited to, criminal background checks, employment history verification, and reference checks. Knowledge of German employment law and practices is preferable. Ideal Skills and Experience: - Experience in pre-employment verification services - Understanding of German employment law - Strong communication and reporting skills - Attention to detail and accuracy

    $80 (Avg Bid)
    Local
    $80 Avg Bid
    1 bids

    Wir suchen Französischsprachige IT-Service - Support Mitarbeiter Kundenservicemitarbeiter*in im Homeoffice Ihre Aufgaben : Du bist die Ansprechperson für alle IT-Anfragen und bist zuständig für die Annahme und Behebung von Störungen im Rahmen des 1st Level Supports (telefonisch und Remote) Du berätst die Anwender kompetent und unterstützt sie im Umgang mit den entsprechenden Systemen Deine komplette Tätigkeit dokumentierst Du sorgfältig im Ticketsystem Störungen, die nicht behoben werden können, leitest Du an die entsprechenden Fachabteilungen weiter und behältst die Tickets im Blick Zudem überwachst Du die Systeme und die Telefonanlage und bemerkst Auffälligkeiten Deine Qualifikationen – kompetent und zuverl&au...

    $29 / hr (Avg Bid)
    $29 / hr Avg Bid
    5 bids

    In cadrul departamentului de suport pentru clienti, angajam vorbitori de limba germana pentru a oferi asistenta ( Support ) in industria IT. Activitate: Vei fi primul punct de contact cu clientul si vei oferi Support pentru probleme technice, asistenta tehnica pentru remedierea problemelor. De asemenea, vei avea asigurat un program de training Cerinte candidat ideal: Cunostinte limba Germana Avansat Foarte bune abilitati de comunicare; Cunostinte avansate de utilizare a calculatorului; Empatie in interactiunea cu clientul; Ascultare activa si atentie la detalii. Beneficii companie: Posibilitatea de a lucra in format work from home; Salariu atractiv; Bonus de performanta (se acorda in functie de proiect);

    $30 / hr (Avg Bid)
    $30 / hr Avg Bid
    3 bids

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