Write concept paper covering your understanding and views of IT Service Transition. You may cover all or some of the subtopics however explain your understanding and bring different / unique viewpoint for atleast one subtopic.
- Must be in APA Style
- five pages minimum, however you can go up to10 pages (not counting references, tables, pictures, figures)
- Use at least 3 peer reviewed articles / books references (You can add more non-peer reviewed articles however I need at least 3 that are quality articles or books)