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We can inspect and build a plan based on gather information to help troubleshoot and resolve the issues.
Hi there i am a security officer and vicidial(asterisk) administrator at the moment with servers/diallers for 200 people on a german company.
I am freelancing setups like this one and also providing 24/7 support via remote administration(on the end/agents machines) and on the servers!
I speak 3 languages English/German/Greek and a bit Spanish.
Would love to help out!
I have build call center system using Elastix.
Voice Quality is very depend on PC and headset that use.
It has standard function :
- IVR
- CDR
- Recording
- WallBoard and etc
I can help you on it.
I'm not expert but i'm willing to learn.
Right now i'm still handling this IPPBX system in the client.