I have been working with cisco unified contact centre express for 6 years now, i have worked on several large systems, i designed and built the uccx system at my last place of work, i can script using the ccx editor, i can integrate the scipts using Java and xml code, I can configure the system to operate correctly with the CUCM, please contact me if you would like to use my skills, i can build a High availability system fully working within a couple of evenings, all i would need is access to the servers over a VPN
Regards
James Farmer