Customer support service

Looking for customer and technical support specialist for local network management software, long term cooperation is expected. **Tasks:** - provide the support by phone, online chat and email; - be online 8 hours per day; 5 days/week, 8:00am-4:00pm (New York time) - average daily work load should not exceed 2 hours/day! (i.e. the total time for email writing/chatting/calls etc.). **Requirements:** - fluent spoken and written English skills; - experience in customer support; - sales support experience (know how to prepare an invoice or quotation); - experienced Windows and PC user; - advanced technical skills (networking, software installation) are highly appreciated. Please place your bid as the price for one month.