Hi
I am interested in the customer support position advertised recently. Enclosed is my resume outlining my clerical experience and customer service skills. I have been a customer service super star for ten years. Working in various positions (inbound, outbound, cold calls, b2b, inside/outside sales, order taking, credit processing, tech support and bill collections) working in high call volume call centers. My qualification include:
v Proficient knowledge of crm solutions
v Typing 65wpm
v Proficient operation of system software applications:
Salesforce .com Window XP, PowerPoint, Word, Excel, Outlook, Lotus Notes and On-Target
v Very proactive, hands on and a quick learner
v confidence in working with numbers
v good spoken and written communication skills
v a high level of accuracy and attention to detail
v good organisational and time management skills.
v honesty. respect for confidential information
v good IT skills
v good spoken and written communication skills
v a high level of accuracy and attention to detail
v good organisational and time management skills
v honesty and respect for confidential information
Thank you for your time and consideration