About Us
MGC Technologies Pvt Ltd is established in the end of year 2010 to offer services in the field of IT and ITES. Since then we grown rapidly to achieve great technology expertise and to provide quality solutions to its customers. MGC is now at its full pace to meet the industry needs, to grow further. The company is founded and maintained by skilled professionals with more than 10 years of expertise in IT and ITES industry.
MGC defines, designs and executes technology solutions to its customers with high standards of quality. Our Technology service offerings span Web site designing, Customer Relationship Management(CRM) Solutions, System software, Application software. Our highly skilled Technology team offer services in software development, testing, maintenance and consulting.
For our customers who require ITES enabled services, out offerings are unlimited. We offer wide range of services in Technical support, Customer support, e-mail support, chat support and much more. We do offer telemarketing services to our customers to assist them in selling their products.
The advantages to our clients are the quality of the service with utmost efficiency, most competitive rate, on-time completion of projects, meeting the high satisfaction level of our clients. MGC has established the work stations with complete new technology in the market to meet the standards of globalization. We can provide services to the clients across the globe. Disaster Management are practiced as per international standards.
Our Services
CALL CENTER OPERATIONS
Call center inbound customer and outbound services need knowledgeable handling and spontaneity with customers that only experienced and professional call centers can handle. With our experience within the call center industry we have developed numerous templates and scenario studies that best capture and encapsulate your venture concept or meet your business objectives and needs.
Outsourcing your outbound call center services can work great wonders in enhancing your overall client acquisition and retention. The sales up-selling as well as cross-selling strategies and techniques deployed by our professionals greatly help the organizations to meet the most challenging sales goals and objectives.
At Present, we offer following Call centre and Technology solutions and services. In future we plan to expand our services to more segments. We are committed to ensuring highest degree of quality in all our services and solutions.
CALL CENTRE SERVICES
? Inbound Customer Support
? Inbound Technical Support
? Chat Support
? Outbound Call Center Services
? Tele Marketing Services
? Lead Generation Services
? Appointment Booking Services
? Data Mining
TECHNOLOGY SERVICES
? Application Software Development
? System Software Development
? Website Development And Maintainnance, 24/7 support
? Dialer installation and Configuration
? Dialer Support and maintainance, 24/7 support
? Customer support 24/7 Support
? Technical Support, 24/7 support
? Customized CRM Development and maintainanace, 24/7 support
If you like to avail any of our quality services please click here to fill request form. A prompt response from us is guaranteed!