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CISCO CALL MANAGER EXPRESS RECORDING

$500-600 USD

Closed
Posted over 16 years ago

$500-600 USD

Paid on delivery
We need an application just like that based on microsoft TAPI and cisco PBX Overview CallReplay is an easy to use call recording solution that implements the corporate call record keeping policy and provides secure, easy access to call records. It allows managers to review phone calls according to their workgroup. Users are empowered by providing them with accurate records of their calls. All access to replays is logged and can be audited by authorized users. CallReplay is highly integrated with Cisco CallManager, having an XML phone service which allows replaying calls directly on the phone, and being integrated with CallManager’s user directory (LDAP DCDirectory) for unified authentication. It is available in two configurations, to facilitate application in a call center or company-wide. Features and Benefits  Record phone calls according to flexible policies. You can record every call and keep only what is important. Rules and filters can be defined to organize calls by phone number or user name patterns.  Monitor live calls: Listen to a call as it happens, without any conferencing. You can also whisper to the agent without being heard by the external party.  Backup & Restore: Archive calls on DVDs, HD-DVDs, BluRays or SANs. A single DVD can store up to 15,000 calls of 5 minutes each, due to the state-of-the-art voice compression technology incorporated in CallReplay.  Review, Adnotate and e-Mail phone call recordings. Search by caller ids, phone numbers, adnotations, time. Everybody can access their own calls by default, but only designated supervisors can access other phone calls.  Organize calls using flexible, color coded, folders. Calls can also be automatically assigned to folders, using filters.  Call Retention Policies - Recordings can be kept for a period of time or until the hard-drive is filled.  On Demand Recording lets you keep just the important calls, using a phone service. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request. 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). ## Platform Microsoft windows MS SQL EXPRESS IIS aspx .net 3 c#
Project ID: 3640285

About the project

1 proposal
Remote project
Active 16 yrs ago

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Athens,
5.0
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Member since Aug 17, 2008

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