Here is my profile summary
A Program Management Certified and ITIL Trained & Certified Professional with over 2 decades of rich & extensive experience in IT Infrastructure, Service Delivery, Project / Program Management, IT Operations Management, Client Relationship Management and People Management. Insightful exposure of working in varied domains including Banking, Financial Services, Automotive Engineering and Telecom. Demonstrated skills & expertise in managing complete IT Program, Infrastructure and allied Operations; ensuring timely deliveries as per defined timelines and quality standards. Proven track record of managing corporate IT initiatives while participating in planning, root cause analysis and implementation of IT Application and Infrastructure. Strong acumen in successfully transitioning new & complex applications & services; expertise in monitoring remote Offshore IT & Infrastructure Projects & Program Delivery. Skilled in leading IT teams for day-to-day IT requirements & project implementations and managing multiple concurrent projects. Possesses strong communication, interpersonal, organisational, presentation & team building skills along with proficiency at grasping new technical concepts quickly & utilizing the same productively.
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