Dear Sir,
We are a call center specializing in this kind of projects, we can offer you a fully managed agent dedicated to the project. you can also do the interviews and select the right agent.
The benefits of a managed agent are that we will be responsible for Quality Of Service and also in case of any emergencies we can always have a replacement ready so the project is not affected.
We are currently running Lead Generation, Appointment Setting and Customer Service campaigns for 2 Financial companies in Canada (Merchant Accounts - Credit Card Processing) and 1 Water Purification & Weight Loss products company is USA.
I myself have over 10 years of Contact Center Management experience in the USA(Houston) - Canada(Montreal) and Middle East(Bahrain). I hope you will give us a chance to prove ourselves.,
Hope to hear from you soon.
-Musab Mian