customer service outbound 2 question survey

I feel that I am the perfect candidate for this project. I have call center experience, type 80 wpm.

Hi there, I am interested to learn more about this opportunity. Please let me know if you have a flexibility of non native with an offshore location. Thanks & Regards, Mahtab

I have been in the customer service industry since the last ten years and have worked on phone, chat and email support with different companies. I have always delivered the best quality service and all of my employers and clients have been very happy working with me. I am hardworking, honest, ready to put in extra efforts, willing to go extra mile, adaptive to tough conditions, ready to give my positive feedback and always prepared to do something beneficial and helpful for the company I work with. I have worked with a Canadian floral company for five years. I started off with a customer service rep and then was promoted to supervisor, Manager customer service and the director customer service. • Taking calls to place orders, provide information about products or services before placing order and answering inquiries • Answering emails and tickets • Providing live chat service • Handling complaints, dealing with unhappy customers, resolving situation and making customers happy • Calling customers for declined credit cards, address correction, approval of substitutions, feedback, follow ups to see if they would like to place order again for future • Charging credit cards, sending Paypal invoices, forwarding receipts, using payment systems like Moneris and Stripe Supervising a team of agents, training, technical troubleshooting, sending attendance reports, performance reports, financial reports, Please get back to me so we should discuss it further. Regards

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Hello i can do that job easily with the best of my knowledge and experience i am having a 4 years of experience as a telemarketer so i know how to handle that project i am available to work 40hr/week kindly send me more details so i can start asap Thanks

A proposal has not yet been provided