Customer Service & Sales Associates primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, internet and phone services. Customer Service & Sales associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Customer Service & Sales Associates use their excellent communication and interpersonal skills with every contact to provide world-class customer service and sales. In some instances the associate may place outbound calls.
Opportunity to make up to $ 15/hr
Monthly Perfect Attendance Bonus of $160
2 Weeks of Paid Time Off within your 1st year of employment.
Referral Bonuses of $300
Opportunity to Advance from within!!
Essential Duties and Responsibilities:
~Identifies, researches, and resolves customer issues
~Manages difficult or emotional customer situations
~Responds promptly to customer needs
~Solicits customer feedback to improve service
~Responds to requests for service and assistance.
~Listen to others without interrupting
~Keeps emotions under control
~Remains open to others' ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations
~Listens and gets clarification
~Responds quickly and effectively to customer questions.
~Multi tasks to document while speaking with the consumer.
~Demonstrates accuracy and thoroughness
~Looks for ways to improve and promote quality
~Applies feedback to improve performance
~Monitors own work to ensure quality. Meets clients' specific quality standards.
~Meets productivity and sales standards
~Completes work in timely manner
~Strives to increase productivity
~Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
~Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Education: High School diploma or GED.
Must be able to successfully pass criminal background check,
Clear and concise verbal communication skill.
Ability to build rapport over the telephone.
Data entry and basic computer skills
Looking to make some money?
- Set your budget and the time frame
- Outline your proposal
- Get paid for your work
Bids on this Project
Manalapan, United States
With over 45 years of combined experience, Jeneration E.D.G.E. is a strategic and tactical expert and consultant within the Commercial, Learning & Development, Marketing, and Human Resources spaces. We design and develop business strategies and solutions, geared towards your customer, through validated expertise and at a reasonable price. Our quality solutions are specific for firms who need enhancement in the following areas: • Commercial Training, Learning, and Development • Commercialization/Product Launch Excellence • Customer and Technical Education • Globalization • Organizational Behavior/HR • Business Plan Writing/Research NOTE: Hourly rate depending on type of project. Recruiting: $30 - 85 /hour plus commission structure Commercial Training, Learning, and Development: $125 - 275 /hour Commercialization/Product Launch Excellence: $125 - 275 /hour Customer and Technical Education: $150 - 300 /hour Globalization: $125 - 275 /hour Organizational Behavior/HR: $80 - 175 /hour
The Hague, Vietnam
A creative head with two years of experience in business administration and customer success. Proven ability to get things done and keep on trying hard to reach the goals. Proactive, organized, self-motivated, business oriented, flexible and accountable. Area of expertise and interests include: ★Teamwork ★Lean Startup ★Customer Research ★Strategic marketing ★Data analytics ★Sales ★CRM ★Customer marketing
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Cavite City, Philippines
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