Hire a Virtual Assistant

Closed

Description

Customer Service & Sales Associates primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, internet and phone services. Customer Service & Sales associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.

Customer Service & Sales Associates use their excellent communication and interpersonal skills with every contact to provide world-class customer service and sales. In some instances the associate may place outbound calls.

We offer:

Paid Training

Opportunity to make up to $ 15/hr

Affordable Medical/Dental/Vision

Monthly Perfect Attendance Bonus of $160

2 Weeks of Paid Time Off within your 1st year of employment.

Referral Bonuses of $300

Opportunity to Advance from within!!

Essential Duties and Responsibilities:

~Identifies, researches, and resolves customer issues

~Manages difficult or emotional customer situations

~Responds promptly to customer needs

~Solicits customer feedback to improve service

~Responds to requests for service and assistance.

~Maintains confidentiality

~Listen to others without interrupting

~Keeps emotions under control

~Remains open to others' ideas and tries new things.

Speaks clearly and persuasively in positive or negative situations

~Listens and gets clarification

~Responds quickly and effectively to customer questions.

~Multi tasks to document while speaking with the consumer.

~Demonstrates accuracy and thoroughness

~Looks for ways to improve and promote quality

~Applies feedback to improve performance

~Monitors own work to ensure quality. Meets clients' specific quality standards.

~Meets productivity and sales standards

~Completes work in timely manner

~Strives to increase productivity

~Works quickly.

~Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

~Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Education: High School diploma or GED.

Must be able to successfully pass criminal background check,

Clear and concise verbal communication skill.

Ability to build rapport over the telephone.

Data entry and basic computer skills

Skills: Virtual Assistant

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Project ID: #11719183

12 freelancers are bidding on average $18/hour for this job

sarvarbhat

Hi, I am Graduate with Economics as my major subject. I worked with Deloitte Global Services. I have all it takes to be a good Virtual Assistant. I am Energetic, and have got good communication (written, verbal and More

$15 USD / hour
(13 Reviews)
4.6
rodrirosa123

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when i More

$20 USD / hour
(4 Reviews)
4.6
xibalbaeve

Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a vir More

$22 USD / hour
(13 Reviews)
3.5
Gayane19900

I have enough experience in the role of a VA, customer support, data entry for Swedish selling (www.shop24.nu) and an Australian SEO companies so I think I can be a good fit for this project. Please do not hesitate to More

$16 USD / hour
(3 Reviews)
3.3
$15 USD / hour
(1 Review)
1.5
EMAYA100

I represent a contact center in El Salvador called EMAYA. Although we are new to Freelancer, we have been providing service to US companies for over 7 years. With EMAYA, you wont experience the inconsistencies of w More

$16 USD / hour
(0 Reviews)
0.0
Jlapushner

Dual MBA in Marketing and management strategy. Former owner of Event Planning Company and have been a Corp Senior Director for 12 years in the NYC area. Scope and audience of work MUST be defined in order to create More

$30 USD / hour
(0 Reviews)
0.0
creativemonkeyo

I have two years of experience in business operation and customer success for different companies in Finland, the UK and the Netherlands . My strong interpersonal, communication and operations skills should make me a More

$15 USD / hour
(0 Reviews)
0.0
yourvirtualworld

Please consider my qualifications as summarized below for the position of Virtual Assistant with your firm. I believe that my more than 5 years of experience in the outsourcing industry as well as from an internationa More

$20 USD / hour
(0 Reviews)
0.0
motianisanjay

Hi! I would like to apply for this job post as I believe I would be a perfect fit for it. I am not going to bore you with the details on why you should hire me, so I will try to keep this short and straightforward. More

$16 USD / hour
(0 Reviews)
0.0
GioMachaladze

Hello, I am Giorgi from Georgia. I would like to work with you. I have a big experience working in MS Office, Web searching and Data Entry. If you are interested please contact me. Thank you!

$16 USD / hour
(0 Reviews)
0.0
alexeik74

Dear Project Initiator, This is in response to your ID 11719183 project opening on Virtual assistant. I have been managing customers, sales, and teams in a B2B service industry for 10+years by now. I can share w More

$19 USD / hour
(1 Review)
0.0
peggybree

Multidisciplinary Creative here to help with your communicationneeds 1. I have the experience: www.peggybreetam.com Advertising, Communication, Graphic Design, Social Media Marketing/Specialist , Blog Posting, Admin More

$20 USD / hour
(0 Reviews)
0.0