Customer Support

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews too. Cheers, JM

Hello There! I am Rohan, and I will help you to carry out this project so easily and professionally. If you are looking for someone to lean upon, I am your guy! This is just an advertisement about my company, and I am sure you would love to work with us! Here are highlights about my company, Ronnie WebSolutions Located in Rajkot, India - A rising business location in Gujarat, India. 125+ people working full time - 9 hours a day. Day and Night shift - Real time 24x7 support. Full stack highly experienced talent, People from excellent education background and web experience. $10 / hour / 40+ hours per week - Dedicated developers available for hire 150+ projects completed in 2016 - we sell almost 50 new projects per month HIGHLY professional and friendly staff, detailed oriented communication Commitment to deadline - customer’s time is most important asset for us Technologies and categories of projects we work on - PHP - WordPress Business Website Development eCommerce store development Anything goes with PHP! Web Design and Print Media Design SEO and Internet Marketing Feel free to contact me directly and I will kick off an initial consultation and assign your project to the best of my team. To your success, Rohan Vyas

Hello, I understood the initial scope of this project. Although i want to discuss further this job in order to prepare the final concept for this project. After Complete discussion over the call or in chat, i will prepare following things for you - Technical Project Proposal - Flow chart for this Project - Execution plan (Step by step procedure with explanation how and at what that we are going to execute a particular task)

Dear Sir/Madam, Hi, my name is Crish from RANetwork and we are Web Programming, Web Design, Apps Development and SEO from San Francisco, USA Regarding to your project we will design and build your website according to market trend so it won't see outdated version of website. Your website will be loaded with all the features like Responsive Design, SEO Friendly, Google Map etc and also the features according to your requirement. Please visit our portfolio in our profile that you can see that we have more repeated client than a new client. Which tells that we always give good result to our client. You are request you to leave your skype id or phone number in private chat so one of our representative will handle your project with great detail , or just add us in skype at RANEtwork Please reply us and we will give you vision a a direction. Also be careful from fake freelancer too. I look forward to hearing back from you and hope we can work together. Choose quality than quantity Thank you

I have a few questions: Can this job be done remotely?, how many hours of works are expected per week, the only ways for communicating with the client will be tickets, chat and email or phone will be required as well? do you have a list of common tasks that may be requested in order to have an idea of what to expect?

Hello there, how are you? I am very interested in doing this kind of project and can start working on it after being awarded. Hoping to hear from you and may you have a great day ahead. Thank you :)

Hi, I'm a wordpress developer. I can provide support regarding wordpress. I have developed plugins which are in codecanyon and even in wordpress.org. I help people in stackexchange as well. So I guess this Job suites me well. Let me know the hourly rate you are interested in giving me. How long the support will be etc Looking forward.

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!

Hello, I read your job opening with great interest and I feel I am perfect match for this position. As a Senior Subject Matter Expert I have really good knowledge of technical troubleshooting and handling clients across the globe. My expertise lies in manual testing of desktop, web and mobile applications. I have been appreciated on several occasions by clients for great service and resolution on time. I am particularly interested in your job because I feel I can use my technical skills here and can learn new ones. I have following system, browsers and mobile device available for testing: 1. Windows 8.1 2. Web Browsers: IE, Chrome, Firefox and Opera 3. Mobile Devices: Sony Xperia Android 4.1.2 and Samsung Galaxy Core Prime 4.4.4 I fully understand job requirement however I have following questions about timing of the job: 1. How many hours are expected to work each day? 2. What is the TAT for each ticket? 3. What time zone is required for this job? I am available on Skype and over email for further conversation. Please let me know your availability to discuss this opportunity. Looking forward to work with you. Regards, Ashu

Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with ZenDesk and Kayako and have technical knowledge. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home, a reliable internet connection, I have Skype and I understand the importance of reliability. I'm ready and willing to learn anything needed for the position and can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. CV will be presented upon request. Bid Negotiable. Looking forward to having a chat with you!

Hello, I am interested. I am based in India. I am working virtually since long. I mostly work in long term working relation. I had worked and have very good experience in customer support through tickets/email support. I assure you quality service. Being quick learner, I will able to understand the new things quickly and able to apply it. I am ready to start and able to work in any time zone needed. My bid is for 1 week salary as per my last job. However, I am ok if you have any specific figure to go with. Please let me know your advice. Regards, Jay

Hi, I have over 13 years experience in Customer Service. I have been doing presales and after sales phone support, Email support for Amazon and Ebay, live Chat Support, Web research, Data entry and other customer service processes for a UK based company. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information on the project and ready to start immediately. Im available on Skype. Thanks

Dear Sir, Greetings. I am Faisal Faizur from Bangladesh. I have checked your full requirement. I met the entire requirement you have asked for. Accordingly, I am very fluent in English. I have knowledge on Photoshop. (Diploma is computer studies) I have experience as Virtual assistant. Apart from freelancer, i have experience for 8 years in UAE and Bangladesh. I do know several languages like mandarin, Arabic, Hindi, Urdu. I think I can perfectly do this project. If you get time then requesting a short interview via Skype. My skype ID: faisal33564 Thanks Faisal faizur

I had a lot of experience with joomla, wordpress, php, mysql, css, javascript and other. I'm looking for a full time job.

With respect to this project I would like to present myself as a candidate for your consideration. I have more than 6 years of experience. I have successfully completed few projects for US clients which involved web scraping, web research,internet research and data entry. Key features of my work are as follows: 1) Always within schedule 2) Always within scope 3) High quality data 4) Best tools and techniques used for the completion of tasks Looking forward to hear from you. Regards

I want to discuss this project with you further, let me know the best suitable time for you to schedule the meeting, Feel free to message me at any time, i used to be online 14 hrs in a day on this website so probably you will get a quick response from my end.

I am an experienced customer support staff with more than 5yrs of experience in customers relationship, handling , manipulation, and with good experience in computer and different kinds of business softwares,I just need you to be convinced of my dedication and loyalty, not minding that I am a new freelancer without review,I promised to deliver on time and on target if you can consider me,Thanks

Hello, I would like to apply and be considered for the project you listed here on Freelancer, my experience as a Virtual Assistant and Office Administrator ensures incredible customer support. I've also worked as a Social Media Manager, so I interact on a daily basis with customers/clients with proficiency and always a pleasant attitude. If you would like any referrals, I'd be happy to provide them for you to review. Thank you and this sounds like a great opportunity! Cheers, Cyn

Greetings, I was excited to see your opening in your esteem organisation and I hope to be invited for an interview. My background: Served as a customer service within both call-centre and retail environments. Previously, I worked with Customer Support, Billing, Collections (Account Receivables), Data Management, Document verification, Pre & Post sales support, Legal contract processing, Email and Chat Support for Companies like Resort Condominiums International (RCI), America On Line (AOL), Dell Inc., Metroplex Real Estate, Etc. I also bring to the table strong computer proficiency in MS Office package and certification in Communications Skills. Please see the accompanying resume for details of my experience and education. I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity! Sincerely, Vikranth Vishwakarma