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IT Support via Telephone and Remote Control

I am looking for someone to provide telephone and remote support for employees of our clients. Primarily Windows workstation support which mostly includes fixing windows settings they have messed up or working with their application vendors to solve application issues.

Most everything we encounter is caused by Windows Updates or operator error.

You would do the phone/remote stuff, we would do the on-site stuff.

Windows Domain and Active Directory knowledge is a huge plus for our needs, it will allow us to send more work your way.

I don't know how long this will last, at least a couple of months for sure. Hours would be variable and as needed. But all work is done between 8:30am and 4:30pm.

Skills: Active Directory, Windows Desktop, Local Area Networking

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About the Employer:
( 0 reviews )

Project ID: #30650555

23 freelancers are bidding on average $19/hour for this job

(10 Reviews)
3.4
(5 Reviews)
2.7
otarchadunashvil

Hello. I am experienced working with workstations. I have worked more then 7 years as IT specialist. Right now I am working as Helpdesk at local ISP. Contact me for more details

$15 USD / hour
(1 Review)
2.1
Madani246810

I have total 8 years of experience in IT support,windows troubleshooting,Active Directory administration,active directory migration, SharePoint ,sharepoint administration,sharepoint online, windows Server administratio More

$15 USD / hour
(1 Review)
1.2
Kifayatullah1983

Hi, I want to start this project immediately as soon as you are available. Daily Tasks which I can do as per your requirement: 1-WINDOWS INSTALLATION AND PERFORMANCE TUNING: • Windows Installation and Soft More

$16 USD / hour
(1 Review)
1.0
jaspreethcl

HELLO GUYS MOST OF THE PROBLEM SOLVED ON [login to view URL] SITTING ON [login to view URL] U CAN TRY DEFINITELY I FIX THE EVERY PROBLEM THANKS.

$18 USD / hour
(0 Reviews)
0.0
UvTechSoft1

Hello, i can help you to complete your requirements, even i can provide you some of software solutions to make your work and job easy. Let’s discuss more details about your projects over the chat or message box. Thanks More

$19 USD / hour
(0 Reviews)
0.0
akmal181

I have gone through the job description and I have found my skill set pertinent for the job. I have Hands on: -Cisco -Nortel -Juniper -Sonicwall -F5 networks -Fortinet -ChceckPoints -Dell -HP -MikroTik -Netgear -watc More

$25 USD / hour
(0 Reviews)
0.0
Hareshach

Hello Sir, I am a certified MCSA Windows admin, I am familiar with the windows update issue and have 7 years experience in this field. I also have remote working knowledge like LogMeIn and GotoAssist and many remote a More

$22 USD / hour
(0 Reviews)
0.0
HEX64InfoSol

Hi, Just read your project description, you need an IT support engineer to provide remote IT support via call & remote control. It includes the tasks like managing Windows system management and fixing, Windows Domain More

$20 USD / hour
(0 Reviews)
0.0
Husaingarbada

I'm a System Administrator with 2 years background in Information Technology. Specializing in Windows System Administration, Network Administration, and Office 365. Mostly I'm working and troubleshooting daily on Windo More

$15 USD / hour
(0 Reviews)
0.0
inhn4u

Hi There, I have 13 years experience in IT field including 2 years working experience with foreigner country in Saudi Arabia. In my career I have provided support for windows 98, XP, Server 2003, Printers and Internet/ More

$15 USD / hour
(0 Reviews)
0.0
jmacalandria

Hi, I'm an experience Service Desk Analyst from a reputable IT Company. I've handle different software and network applications.

$15 USD / hour
(0 Reviews)
0.0
nimaljayasekera

Hi, I am a Senior IT Consultant with 11 years experience. I am also MCSE certified, with a BSc degree in computing. I can assist you on your issue. We can discuss more, over chat.

$22 USD / hour
(0 Reviews)
0.0
farooqrafai

I worked for windows support and have some basic knowledge on Active directory Worked on Infrastructure support, it will be be helpful for this project.

$15 USD / hour
(0 Reviews)
0.0
rakesh10933

Dear Sir/Mam I have 6+ years experience to provide Desktop and server support. Having very good working experience on AD, Windows Desktop and Networking. We can discuss over this. Regards Rakesh Kumar

$20 USD / hour
(0 Reviews)
0.0
influxinfotech

hello dear I have 7 years of experience to provide remote support globally. please let me know if your are interested thanks

$16 USD / hour
(0 Reviews)
0.0
smsaffi

Currently working for Top MNC in UK. Will provide you good technical support. Expertise in Windows, Active directory, powershell. User management / group management , Group policies, Active directory powershell. Please More

$17 USD / hour
(0 Reviews)
0.0
janpu123

Hi, Good day. I saw your job posting and I am interested in applying for the position. Please review my LinkedIn profile for the qualifications: [login to view URL] I am fro More

$17 USD / hour
(0 Reviews)
0.0
sureshkalal

Hello I am submitting my application to be considered for the advertised job of IT Support. I have a solid background in IT Support and Managing Enterprise IT Infrastructure from past work experience and an education More

$15 USD / hour
(0 Reviews)
0.0