Our project consists of two parts:
1) Select the correct customer inside POS automatically whenever the customer makes a phonecall to our call center. If the phone does not exist on the database (both mobile and phone partner fields) it should automatically open the add new customer of POS. The functionality is similar to this module: [login to view URL] but inside POS environment
2) An interface where the delivery man scans a barcode which is his id, in order for the pos to identify him, then he scans a number of barcodes on receipts printed by Odoo POS, and the system then knows that this delivery man has delivered the scanned orders.
We will provide an Odoo v9.0 server where we will also have installed a Freepbx asterisk server along with the OCA connector-telephony plugins installed.