Atlassian Jira Workflow expert

min $50 CAD / hour

Completed

Posted

over 2 years ago

min $50 CAD / hour

We are looking for an experienced builder of Incident Management workflows in Jira Service Management Atlassian Cloud environment, to set up a service desk. Including logging of tickets through a portal and email, SLA tracking, and Jira to Slack integration. Incident Management Workflow: We would like to leverage out of box Jira Service Desk for the implementation of our support desk and incident response. We would like to have the Jira board built, and the workflows developed. Key functionality required are: Logging and escalating incidents into a Jira board Tracking process time and send update info to Slack For reference: We have an Incident Management Policy and process flow, along with an example incident ticket template, and incident notification templates. Thanks

Atlassian Jira

Project ID: 31592179

About the project

8 proposals

Remote project

Active 3 yrs ago

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Awarded to:

@rjhawar59

Hi there, I am working as a jira admin from last 4 yrs and I am well versed with JSD implementation. Let's talk to discuss your needs in details. Regard, RJ

$400 CAD in 7 days

5.0

(12 reviews)

3.6

8 freelancers are bidding on average $105 CAD/hour for this job

@ashutyagi007

Dear Client, I am an Atlassian Certified Jira Professional, and l believe I can help you out with your workflow requirements. I have trained/helped multiple clients on Jira service desk . I have configured advanced Workflows, groups, Roles, project templates, screens,custom fields etc. as per client's requirements on multiple Jira projects. Please reach out so we can discuss your requirements in detail and get started. Regards Ashu Tyagi ACP 120 ACP 600 Certified

$50 CAD in 40 days

5.0

(5 reviews)

2.5

@Richardb953

Hello, I am certified JIRA administrator, I have many years skills with Atlassian Server and I also JIRA Cloud last year. I can set up OOB jira settings in JIRA SD as well. I am also jira server developer, I made some addons for JIRA. Lets talk more about your requirements. I need to analyze these templates to set up optimal settings. Do you use some add-ons (additional apps), for example JMWE to boost your workflows? Basic functional worfklow can be done in a one day, are there some special requirements like automation in a process? Have a nice day R.B.

$50 CAD in 8 days

5.0

(2 reviews)

1.8

@carlosmadrizmora

Hi. Worlkflows, trigers, free native jira automations, slack integrations I have a lot experience. I can show you several examples.

$50 CAD in 40 days

0.0

(0 reviews)

0.0

@nomi34

Hello, I am CERTIFIED SCRUM MASTER and CERTIFIED AGILE COACH IN JIRA. I have Masters in Project Management and Bachelors in Software Engineering. I have both managerial and technical knowledge. I have been working in JIRA for over Five Years I am Experienced in JIRA WORKFLOWS and DASHBOARDS. Come in chat to discuss further.

$50 CAD in 40 days

0.0

(0 reviews)

0.0

@danielgherla1

2 years experience with Jira in workflows , adding them in chatbot, improving your project with new ideas for a better process flow .

$90 CAD in 40 days

0.0

(0 reviews)

0.0

@robinbravo4

Hello, I am Anoop Tripathi a working professional with more than 9 years of experience. I have hands on experience in developing Jira and Jira service management. I have experience in setting up Jira, Jira Service Management, Confluence and Crowd on windows and Linux platofrm with Server, Data Center and Cloud. Thanks, Anoop

$50 CAD in 40 days