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Inbound customer service - permanent Work from home

it's a full-time job.

40 hours per week.

We Need Full-time availability

Evening and Night shifts only.

We Need availability from 6PM till 9AM.

Rotational shifts.

Good Command over English.

Freshers can also apply.

Essential Functions/Core Responsibilities:

Assist customers with questions and problems; research and provide a resolution

Troubleshoot issues

Solve problems that may be unstructured and require use of conceptual thinking

Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)

Listen attentively to customer needs and concerns; demonstrate empathy and build rapport

Prepare complete and accurate work, including appropriately notating accounts, as required

Participate in activities designed to improve the customer service experience and business performance.

System Requirements:

Wired [login to view URL] 5MBPS (MINIMUM)

Windows-based computer or Laptop.

USB Headset.

The successful candidate will be paid Rs 20,000 - 25000/- Monthly

Salary will be paid Biweekly.

Skills: Call Center, Customer Support, Customer Experience, Customer Retention, Customer Service

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About the Employer:
( 33 reviews ) Delhi, India

Project ID: #28332013

30 freelancers are bidding on average ₹25898 for this job

shahid657

Respected Employer, Please click on the link below for my voice recording for you to assess my communication skills. **** [login to view URL] **** I have read your project requirements and i am confident i can d More

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rozaidi

Hello there, It is my great honor to apply for this vacant job. I am very hardworking and can work effectively as fast as I can. I have excellent skills in this job. I have fast internet connection at home, have my ow More

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keshavkumar3103

Hi there, I am interested in your project I have 7 years of experience in customer service and as virtual assistant .I have good phone etiquettes, good communication skills and knowledge, good typing speed 29-33 wpm, More

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daviddegama9

Dear Client. I have read your requirements its regarding (Inbound customer service) Customer queries that I have to clear all there doubts I have experience in bpo sector.. looking forward to work with you. feel fr More

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harishkrd9

Hi, We are a startup based out of Nagpur, India. We have successfully completed a roofing lead generation campaign for the US. Exceptional performance. Exceeded client expectations. Can start immediately if required. More

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bebiedumz

Hello! I will be glad if you will choose me as your employee on this kind of job. I am willing to work anytime you may specify. I am much willing to be trained, if you may. You can send me a job even no salary on this More

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lancegalvy1996

I have 6 years of Call Center experience handling different lines of businesses for different companies mostly located in the USA. 1 year from that is experience in handling associates as a team leader apprentice makin More

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skhajaa25

Thank you I request you to go through my profile and make a decision I worked In 2 different originations and I feel i am fit for this work.

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omejia93

Dear Hiring Manager, I'm writing to express my interest in the Home based position listed. I have experience in customer service, retention, sales, technical support, and leadership roles. The combination of my experi More

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rday04

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mamkonline

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hiihav

I have 15 months of work experience with EA games and comfortable with rotational shifts. I will work smartly and will solve the customers issue.

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husainbuttt786

Hi, I have read your project description and i think i am good for the job as i have some experience in this field and i assur you will be satisfied with my work. Looking forward for your reply. Best regards. Hussain More

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rameshmeel852

Hello, My name is Ramesh Meel from jaipur (raj.) and approximately i have 3.5 year's of experience in call center or customer support in different , different process like AMAZON (USA), HUWAEI, REALME, FLIPKART and More

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soumyasanghvi

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lisandro123

Im bilingual in spanish and english, 1 year experience in customer service, live chat online and email support

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tshubham0903

hello sir I am from India and I have experience in customer support outbound and inbound calls, previously I have worked for Airtel B2B process, I do have laptop and wifi connection both and I am available for 8 hrs pe More

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reviewofplan

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ikofkota

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₹25000 INR in 7 days
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shainaferiha

Hi, I am interested with this job. I can offer you 8 hours working time per day 5 days a week, Starting from any time India Time. I have good English communication and experience in customer support. I have good inter More

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