We are an Australian based Managed IT Client. Looking primarily for a Philippines based technical support agent. We Need assistance with multiple IT Support related projects. Ability to use Connectwise or strong experiances with other PSA and make notes for jobs.
Must have experience with General support. Office 365, Data manipulation & Formulas in Excel., Word, Powerpoint.
Needs to have experiance with Microsoft Server 2012-2019 (DHCP, RDS DNS) Domains & Hosting. Some Vmware ESXI Experience / Apple IOS MDM Management (JAMF or Meraki). Azure Hosting / support.
Troubleshoot printers and resolve other technical issues with clients.
Needs to have good written and oral language skills. Be able to organise not only his jobs but a team of jobs.
Answer phone calls for leads to take a message and technical support for customers.
13 freelancers are bidding on average $13/hour for this job
Hi, We are experienced in L1 support to L4 support and looking for long term association. Let me know if we can work together for your project. Many Thanks, WeblogySphere
Greetings, I can help in delivering a 100% result in your favour. It's been more then a year of experience working on these things and i can deliver a 100% proficiency for the required job. Regards Shahzaib