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Remote Tech Support Specialist for Seniors

$25-40 USD / hour

Closed
Posted over 3 years ago

$25-40 USD / hour

Hi- We are looking for a remote tech support specialist to assist our clients over the phone. Our clients are in their 80's and 90's. They require the utmost patience and respect. If interested, please email me your resume, hours of availability, and when you can talk about this opportunity. Thank you! Abbie Remote Access Platforms we use: AnyDesk Mac Screen Share Microsoft Quick Assist Zoom Screen Share and remote screen sharing Google Meets Must be familiar with: Mac Devices PCs Android Details: Hourly rate ranges based on experience $25-40 Excellent communication skills (Slowly, clearly, politely, grammatically correct) Part-time daytime availability, 5 hrs a week to start Must be resourceful and willing to solve problems on their own
Project ID: 28428989

About the project

45 proposals
Remote project
Active 3 yrs ago

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45 freelancers are bidding on average $30 USD/hour for this job
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Hello Dear, I am Professional IT Expert with 10 plus years of experience in Microsoft Office, networking, cisco, servers, technical support, emails security Firewall (Juniper, Fortigate) support and service to clients and customers. I am hands on experienced on Hikvision NVR/DVR installation & configuration, windows servers, VM Servers, Juniper firewall setup including webfilter, content filter, traffic monitoring, VIP, IPsec VPN, Open VPN, SSL VPN, Traffic shapping etc. Expert in LAN, WAN, Vlan, dhcp, DNS, Email, AD, HyperV, VMware, sinology, complete firewall configurations & Management, networking planning & design. I have complete IT infrastructure knowledge and good basic to advance level of knowledge on ports, protocols, cisco etc. Please feel free to chat and contact me. Thank you. M kmr
$28 USD in 48 days
5.0 (7 reviews)
3.5
3.5
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Hi, I am Data Center expert and having vast experience in troubleshooting computer technical issues. I am willing to assist all of your customers in very polite way untill they satisfy. You will definitely enjoy to work with me. please text and discuss in chat.
$26 USD in 30 days
5.0 (9 reviews)
3.3
3.3
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Hi, Being an expert technical support for more than a decade and having rigorous experience with networking and communications, I can definitely do this job. I know What it takes to complete such responsibilities. Hope to hear back soon.
$33 USD in 40 days
4.5 (4 reviews)
2.8
2.8
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have been trouble shooting pc and os issues plus software issues for 30 years and above. have a patient ear and excellent communication skills and can deal according to intellect and age. only draw back is i am not familiar with mac but can laarn quickly.
$25 USD in 40 days
5.0 (6 reviews)
2.1
2.1
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Hello Sir, I can provide technical support to your clients over phone and even with the video call to get their tech issues solved .I request you to come in chat and discuss in more details, I will be waiting for your message. Work Experience 2 years as IT Desktop Support in Dell inc Problems solved via Remote Desktop Connection 300mbps High Speed Internet Expertise: 1. Windows 2. Mac OS 3. Android x86 4. BIOS UEFI & Boot 5. Video Wall Solutions 6. Computer Hardware 7. Linux Language Expertise: - ENGLISH HINDI Available 24/7 Looking forward to hear from you soon. Feel free to contact me. Thanks & Regards, Rohit Singh
$30 USD in 1 day
5.0 (1 review)
1.0
1.0
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Hello Abbie, This is wonderful work opportunity, I have experience working as Microsoft Tech support for over 3 years, I also have 2 years of support experience for elder citizens. This is the job that I love the most and put all my efforts into it. This job requires patience and a good attitude. I assure you that I'll provide excellent service and the people will tell you how they enjoyed working with me.
$30 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hey! I have discovered about your project Remote Tech Support Specialist for Seniors I am an expert in Computer Support, English (US), Technical Support and Communications, so I'am totally sure I can deliver Your project ! Please send a message to discuss more about this project. Thanks
$25 USD in 524 days
0.0 (0 reviews)
0.0
0.0
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Hello, First off thanks for reading my proposal. I'd be thrilled to start this position. With 3 years expertise within the support sector I feel I'm the perfect candidate for this role, my main language is English, being born in England too. I have a very long tether, so able to support Elderly citizens with all of their tech queries whilst explaining and talking to them in a jargon-free manner. I have supported all kinds of people over my career within support, whether it be language barriers, non technical expertise to other IT personnel. I'd be willing to do minimum 5 hours per week, as I work full time. I'd be able to work in the evenings my time, but if you'd like to message me, we can further discuss my availability. Thanks again and stay safe! Kind Regards, Ryan.
$25 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am intrested in this position. I have been working until now as Technical Support specialist for a 2 years or more with customers from all around the world. I am very familiar with Operating Systems such as Windows, Mac, Android, iOS and a little bit of Linux. Also I have strong communication skills, being able to control the call and provide a comfortable athmosfere trough the call even though in few cases I may not know exactly what to do. Per total, I am quite sure that I could match your requirements pretty easily, as I have some experience with different type of customers and some technical skills. I would be available any time between 7:00 PM - 00:00 AM (Eastern European Time) my time which should be 11:00 AM - 4:00 PM (Central Time). I could work initially 4h/day(5h/day if necessary) as I am currently working for a different companies, but I am interested to change to 8h/day depending on how the collaboration could potentially work. Thank you.
$30 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! I've worked in customer service for 5 years. I'm excited to help your clients with their needs.
$30 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I'm a self-motivated, result oriented and honest individual who is willing to learn new things at all times. I've worked in the BPO sector for two years. With my skills, knowledge and temperament, I'll be able to get job done, effectively and efficiently.
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good Day, I read your job proposal and I consider I can help you with this project, I can be fully patient with people , I can repeat instructions every time when is needed, Familiar with Windows 10 and Android. good day
$25 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hello! I would love to work with your team and help you assist your clients and give them the best top respect and help that they deserve!! I hope you give me the chance to show you that I could be a great aspect for your team!
$35 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Perform basic troubleshooting procedures for clients and accurately follow complex escalation procedures to ensure prompt resolutions for all incoming requests Perform quality assurance for product releases as it pertains to custom client programs Process emails returned from client email marketing campaigns and follow-up in compliance with legal regulation and corporate policies
$26 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I can assist 28hr/week as 4hr/day, and I will charge $25USD/Hr, and all kind of voice and non voice support, purely professional services will be provided.
$28 USD in 28 days
0.0 (0 reviews)
0.0
0.0
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Hello, I can be very good candidate for your process, since 2014 i have handled technical support for US & CA process. I used to provide remote fix for Windows & MAC. I am very much aware that people from 80's & 90's are not much comfortable with new software & its hard for them to follow the instructions available on screen. So we need to be very patient & make them understand the steps to fetch the screen at our end. There was some calls where it took 2 hours to take them remote, but i never got frustrated. Everyone is not the same person & we have to deal according to the situation. I request you to conduct an interview & then decide things. Thanks & Regards Vikas Choudhary
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi Abbie, Hope you are doing great !!! As a technical support specialist with US clients , I have ample knowledge and patience to work with your clients as I have managed many aged customers before. Please feel free to contact me anytime, I am available anytime as per the client's requirements. Awaiting your response. Thanks & Regards. My contact number is 9811833020.
$33 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello sir,i'hv experience working with many clients in USA Australia and UK. you can opt me for this job.
$28 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I can assist seniors for Technical support over Zoom and Google meet with best possible guidance. I would love to get the opportunity.
$31 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hi I have 10+ years of technical remote support experience in Cyber security product company working with American customers. I am through with all kind of computer OS experience to provide support. Per hour price is negotiable.
$26 USD in 35 days
0.0 (0 reviews)
0.0
0.0

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Flag of UNITED STATES
Phoenix, United States
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Member since Dec 4, 2020

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