CUSTOMER SERVICE REPRESENTATIVE

Closed Posted 2 years ago Paid on delivery
Closed Paid on delivery

Customer Service Representative

[Intro paragraph] You’ll get the most responses to your job posting by taking the next 2-3 sentences to introduce your business to prospective customer service reps. This is your opportunity to set your company apart from competing job listings and sell yourself to job seekers by highlighting your unique company culture and working environment, and what you bring to the table for new hires,.

Customer Service Representative Job Responsibilities:

Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

[Work Hours & Benefits] Here is where you can highlight working hours and benefits specific to your company. This is another chance to sell potential applicants on things like overtime or seasonal availability. You should also list any benefits that set your firm apart, like paid vacation time or family leave, commuting credits, and childcare reimbursements.

Customer Service Representative Qualifications / Skills:

Customer service

Product knowledge

Market knowledge

Quality focus

Problem solving

Documentation skills

Phone skills

Listening

Resolving conflict

Analyzing information

Multi-tasking

Customer Service Data Entry Virtual Assistant

Project ID: #30965051

About the project

10 proposals Remote project Active 2 years ago

10 freelancers are bidding on average $485 for this job

minhaj445

Dear Sir/Madam, Have read your concern, would be great to do the task on time with 100% quality. Your response would be highly appreciated.

$500 USD in 7 days
(0 Reviews)
0.0
shalirks

Hi, this is Shalini R. My skills are data entry, multi tasking, listening, problem solving, documentation skills, phone skills, quality focus and acquire product and service knowledge. I will do the customer service re More

$250 USD in 7 days
(0 Reviews)
0.0
nomi34

Hi I have read your job description and come to know you are more in need of Agile Technical Project Manager. I have Master in Project Management and Have experience of project manager of more than 5 years. I exactly u More

$500 USD in 7 days
(0 Reviews)
0.0
ahrahulbabu

Hi Hiring Manager, I am Rahul located in India - Coimbatore I am having Four years of experience in BPO industry .I am capable of providing additional supports in weekends too. . I am having experience in insurance , More

$700 USD in 22 days
(0 Reviews)
0.0
MayNyaradzo

I have a total of 6 years work experience in this field and am confident that I am the best candidate for your vacancy also I have 6 years in the hospitality industry which prepared me well to handle customer service. More

$750 USD in 7 days
(0 Reviews)
0.0
shanti0102

I believe that I am capable of providing you the service that you need. Let me introduce to myself briefly. I have more than 5 years of experience in customer service. Having experience in both inbound and outbound pr More

$450 USD in 7 days
(0 Reviews)
0.0
Monika2956

Hello, I have an experience of two years as customer service representative in Melbourne. I have a skill of phone, documentation, problem solving and multitasking

$500 USD in 7 days
(0 Reviews)
0.0