I've been in a Corporate Customer Service and Contact Center setting for 11 years. I am starting my freelancing career and hope to work with you. Some of my daily activities were:
1) Data entry, data processing, research, files management
2) Creating different types of documents in Microsoft Excel, Word, and Powerpoint (reports, letters, personal records, company records, profiles, presentations, charts, etc)
3) Email composition (individual messages/announcements)
4) Setting and attending appointments/meetings
5) Directly communicating and reporting to Clients in the US