Find Jobs
Hire Freelancers

Email Customer Support - IN GERMAN

€6-12 EUR / hour

Closed
Posted over 2 years ago

€6-12 EUR / hour

Hello there, I am looking for a dedicated customer support person who is good with emails and also has some experience in this field. Your job will be to check emails daily and answer customer queries directly. Best if you have your own templates for customer queries. Please send them to me with your application! You need to: - Have experience with Shopify (Checking Tracking Numbers / Orders / Editing Orders) - Have experience with Gmail - Know how to handle requests and work in a team - Be able to work on demand ! SPEAK/WRITE GERMAN FLUENT Please include in your proposal: - How long you have been doing this type of job - What kind of jobs you did before (that are similar to this) Otherwise your request will be rejected directly. Looking forward to read from you!
Project ID: 31609592

About the project

21 proposals
Remote project
Active 2 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
21 freelancers are bidding on average €9 EUR/hour for this job
User Avatar
Hi, I am interested in your project and I believe that my experience and skills would make me a good fit. Looking forward to your reply
€12 EUR in 40 days
5.0 (18 reviews)
4.9
4.9
User Avatar
Hello There, I have reviewed the project detail and I think we can be the best choice for this project since we have 7 years of experience working as a virtual assistant for many businesses. In our previous projects we helped our clients with Social Media Marketing, Customer Support, Manage Ongoing projects, Email handling, Email Marketing, Lead Generation, Meeting Scheduling, Calendar Management, Managing invoices, File Management, and other miscellaneous tasks. We can perform any given task with utmost perfection. If you want we are ready to do a free trial job prior to awarding so that you can be aware of our expertise. We’re waiting to discuss your project and start immediately. Thanks, Himanshu
€6 EUR in 40 days
5.0 (5 reviews)
4.4
4.4
User Avatar
Hello, I am a proficient German speaker. I have been studying German since elementary school and obtained relevant certification successfully at a very young age (KMK Sprachdiplom). Furthermore, I have worked as a German speaking customer service team manager for approximately 2 years, during which I had both verbal and written communication with German native speakers. Moreover, I am currently living and studying and Germany as well. Therefore, my skills are highly sufficient for the project and I would gladly perform the task. Thank you for considering my candidature. Best regards, Luka G.
€11 EUR in 40 days
5.0 (8 reviews)
4.3
4.3
User Avatar
Hallo, ich bin deutsche Muttersprachlerin und arbeite im Moment in Istanbul als Projektmanagerin. Ich habe Erfahrung im Kundenservice (DHL) und Gmail ist mir vertraut. Bitte kontaktieren Sie mich, damit wir über die Details sprechen können. VG, Ebru
€10 EUR in 40 days
5.0 (8 reviews)
3.4
3.4
User Avatar
Hi, Ich bin für diesen Job verfügbar, ich habe vor kurzem diese Art von Job gemacht. Sie können mein Profil überprüfen. Ich beherrsche auch die deutsche Sprache, daher bin ich in Ihrem Job sicher, Vorheriger Job https://www.freelancer.com/projects/electronics/Electronic-Engineer-for-online-customer-27058621/reviews Vielen Dank Zaman
€6 EUR in 40 days
5.0 (1 review)
3.2
3.2
User Avatar
Hello Sir, I see you need someone who knows to speak German, so I can assure you that I am the right one for the job. If you have some questions feel free to ask. I can assure you that I have all the right qualities to finish the job. I hope to hear from you soon.
€10 EUR in 40 days
5.0 (3 reviews)
3.2
3.2
User Avatar
Hallo! Ich bin eine Ukrainerin, die Germanistik studiert habe. Ich bin verantwortlich, puenktlich, freundlich und moechte arbeiten. Jetzt habe ich aenliche Aufgabe: ich bekomme Mails, aufnehme die und antworte mit Hilfe der Vorlage. Dieses Art des Jobs gefaelt mir. Falls Sie interesse haben, melden Sie sich bitte und wir besprechen alles privat! Danke im voraus!
€10 EUR in 40 days
4.8 (1 review)
2.0
2.0
User Avatar
Hi, I'm Kamlesh Kumar, working as a Software Support Engineer and I would like to help you. You have specified that you need a Full time Virtual Assistant, customer service. I'm a professional Virtual Assistant. I can work for you as per your project description.
€8 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
hi there, I am interested for the job that is posted and ready to start working on it asap., I hold 3 years US voice experience, I worked in B2B, sales, customer service and lead generation. I have typing speed 40wpm and above.. I think i am the right candidate for this job and wish to work for a long time. hope to hear from you soon Thanks
€6 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am a German linguist. I can speak German well. I worked as a German and English translator. I translated documents in many Fields.
€9 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi Im asal and im living in Germany. I can speak and write English and German. I'm so good with Gmail eventhough i didn't do this job before. I just worked as a translator but i reallly wanna do this job :))
€12 EUR in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, Through my occupation in Germany & Ireland, I was able to improve my English skills to native speaker proficiency and gain experience in various customer service positions, Google & Facebook in Dublin being two of them. One of my main duties was answering customer queries, which were related to marketing campaign setups and their aftercare management. These inquiries came through multiple channels, mainly via Telephone & E-Mail, however we were also asked to handle Chat requests while talking on the phone. Simultaneous working was often required, as the volume could get very high at peak times. After I moved back to Germany, I stayed in contact with a few of my old customers, who are mainly eCommerce shop owners on Amazon & Shopify. During my time working for them, I gained plenteous knowledge about Dropshipping and eCommerce from a merchant's perspective. I have worked for an Amazon Store as their "main point of contact" for around 2 years and was responsible for all incoming customer requests. Additionally I had to maintain the Shop KPI's to make sure that all Amazon's terms & conditions were followed at all times. My biggest achievement in this store was to increase the customer satisfaction rate to 97%, giving them their "Top Seller Status rank" back. Would you be free for a call? Kind regards Jan Meyer
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hey, my Name is Noah and I‘m a native German Speaker. I wrote a lot of e-Mails to different businesses. I‘m doing my A-Level in German so you don’t have to worry about my speaking or writing skills. Mein Name ist Noah und ich mache gerade mein Abitur und Deutsch. Gerne würde ich ihnen helfen e-Mails zu schreiben und zu beantworten. The price and time is negotiable. If you are interested and want to try it out just write me. Greetings
€12 EUR in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Dears, my name is Tatjana and I am working in a big company for air conditioning. At the moment I am responsible for CCS and working in a Team. My tasks are, help customers to solve there problems, immediately answering mails and all tasks wich are include to CCS. I have also experience in GMAIL and OUTLOOK. I was born in Vienna and also living there, therefore i am native german. If you need more information about me , do not hesitate to contact me. Kind Regards Mit freundlichen Grüßen Tatjana S.
€12 EUR in 40 days
5.0 (1 review)
0.0
0.0
User Avatar
Dear Sirs, I have a broad experience in customer supprot - I have been working this for years, doing supprot for multiple telecom, pharma and supplyer companies. I am native German speaker, resident in Germany so I will be the right one for this task! Please feel free to contact me for any further information and details (CV for example, if needed). Kind regards, Samuel Altunyan
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi there, First of all, thank you for the opportunity. And I hope you will be doing perfectly all right. Looking and hiring CSRs who are experienced, empathetic, compassionate, and hard-working is comparably a very hard task. However, with years of experience in this field, I am here to provide promising Customer Support Service with the addition of Project Management so that you don't even need to lift a finger and to achieve a win-win situation for both of us as well. You’ll receive the expected/required service from a professional and experienced agent. Let me know if you find me suitable for the job. Looking forward to having a positive response from you soon. Best Regards. Irfan Aleem
€6 EUR in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of GERMANY
Rotenburg, Germany
4.9
13
Payment method verified
Member since Jan 27, 2021

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.