Network Management Support Engineer (Fluent in English- USD 450/month)

Job Description:

1. To handle customers’ enquiries via e-mail/ ticket reply / live chat.

2. Assist customers on troubleshooting for web hosting, Dedicated Server, Colocation, and other systems.

3. Customer Relationship Management.

4. Setup and manage DNS/Web/Mail/Firewall system under Linux/FreeBSD and Windows servers.

5. Complete ad-hoc tasks given.

Full-time position(s) is available. Work from home.

Working hours: Shift basis (Day/ Evening/Midnight/Public Holiday shifts available)

Required language: Fluent in English (Writing, Speaking, Listening, Reading). If you are able to communicate in Chinese will be a plus point.

Able to works independently with minimum supervision..

Company website: [url removed, login to view]


1. At least 1-year experience needed for the related position/ industry.

2. Familiar to set up and manage on DNS / Web / Mail / Firewall system under Linux / FreeBSD and Windows Serves.

3. Familiar technical advice on web hosting, dedicated server, colocation, VPS and website builder packages.

4. Familiar with E-mail, Web hosting, Web, FTP, DNS and Radius and other services.

5. At least 2-years’ experience of substantive management on Linux or FreeBSD server.

6. At least 1-year experience of information security and network planning.

7. At least 1-year experience of UNIX system commands and associated server (DNS/ Email/ Web/ FTP, etc.) management.

8. At least 1-year experience of UNIX system (Linux /FreeBSD) installation and defend.

9. At least 1-year experience of programming on shell script language.

Job Category:

Network management engineer , IT programmer , IT assistant

Skills: Engineering, Linux, Web Hosting, Website Management, Windows Server

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About the Employer:
( 0 reviews ) taipei, Taiwan

Project ID: #8526947

24 freelancers are bidding on average $487 for this job


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