Bryan Yablonski
Cover Letter
To whom it may concern:
I have over 25 years experience with computer systems both hardware and software.
I have experience with the support and instruction design and maintenance websites as well set up of functional spreadsheets.
I am very proficient in the use of the English language both written and verbalized. Excellent communication and teaching skills.
I also over six years technical call center helpdesk ticketing software, updating knowledge-base, researching ticket solutions while logging calls.
Experience using remote software pc anywhere, VNC, Teamviewer, Anydesk as well as ticket management software.
While taking courses in community college was hired by local administrator to teach evening computer 2-3 week courses local college and surrounding town college centres.
Volunteer work – Instructed a weekly volunteer Public speaking course course for 5yrs
Joined volunteer online discussion forum to assist new all Windows 3.1to Windows 10 users with technical issues.
Thank you
Bryan Yablonski