Hello.
This project sounds like a lot of fun - from photos to game characters. I've designed characters before and I can turn your ideas into reality. And I'm a fan of MMOs myself, so I had to bid on this.
Here's how I would do the character designs in a 3-step process:
Step 1: initial talk and rough designs. This is where you tell me about how you envision your characters: what kind of people they are, the place where they live and any kind of technical details that I should be aware of. This discussion will enable me to prepare rough black and white sketches of your characters.
Then we'll move on to step 2: colour. During this step I will submit colour palettes based on your ideas and full colour drafts.
Step 3 is all about refining the design. Now that the overall picture is clear, it's time to work on the details. This is where we'll move things around until your vision comes to life.
Are your characters human, or another race? Is there a certain drawing style that you like? I would love to hear your questions, as I am sure you have some too.
The current quote is for a low level of details.
I can't wait to get this ball rolling! Hope to hear from you soon.
Thank you for your time,
Iulia