Dear Andy,
I am excited to submit my proposal for the Operations Coordinator position in your web hosting company, which I found on Freelancer. As an experienced web hosting professional, I strongly believe that I am the perfect candidate for this position.
With over 2+ years of experience in the web hosting industry, I have gained extensive knowledge of shared hosting, reseller hosting, VPS hosting, and dedicated servers. In addition, I possess the technical understanding of web hosting technologies, such as Linux, cPanel, WHMCS ticketing system, KVM Virtualization, and Dell iDRAC.
As an Operations Coordinator, I will ensure the smooth day-to-day operation of your web hosting company. I can manage both sales/admin and support/systems administration functions. I am equipped to oversee the support team and communicate with the internal team as needed to ensure the end result of customer satisfaction.
I can work remotely from anywhere in the world, as long as I have a stable and reliable Internet connection. To ensure a seamless arrangement, I checked the time difference between my location and the shift you require before placing my bid.
I have experience in typing quickly and multi-tasking efficiently. I can communicate proficiently in English and have excellent customer service skills. Furthermore, I am willing to jump in as needed, which includes handling support tickets, troubleshooting high load alerts, and working with cPanel/WHM servers and KVM VPS nodes.
Lastly, I have a solid and reliable Internet connection that allows me to work remotely with ease. I can provide training for any admin/sales/billing related functions missing from my skillset to meet your expectations.
Thank you for considering my proposal. I look forward to your favorable response.
Best regards,
Dawood Shahid.