Professional Phone Answering Service (long tern)

We run a successful online organic super food store. We are looking for someone professional and reliable who we can train to answer customer phone calls.

We will fully train you in magento, super foods and what to say to customers. We also expect you to do your own research regularly to improve your own knowledge.

Only apply if you want this work long term.

Role includes:

- Placing orders for customers online

- Assisting customers with order tracking

- Assist customers with product questions

- Take messages for other staff members

There is approximately 6 - 10 calls a day. You are to charge us in 15 minute increments and keep track of all call start and end times.

Additional work available in future for the right person.

100% fluent English is imperative. You also need to be able as a minimum between 9am - 6pm Monday to Friday (Australian Eastern Time).

An interest in nutrition is a bonus. You must have a reliable internet connection.

Skills: English (UK), English Grammar, Magento, Phone Support, Telephone Handling

See more: us foods, research service online, eastern connection, customer service questions, answering calls customer service phone script, customer service representative phone answering script, professional virtual assistant phone answering, Phone answering service, mobile phone repair form basicshow start, phone answering, flyer professional end standard design template, squirrel mail customer service phone

About the Employer:
( 3 reviews ) Shenyang, China

Project ID: #7882515

2 freelancers are bidding on average $563 for this job


Hello, I am interested in your project as it's for a long term position. I would like to get a chance to show you my abilities. I have good experience of this kind a tasks and I believe I can do this with 100% accur More

$555 USD in 24 days
(0 Reviews)

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. Have d More

$570 USD in 5 days
(0 Reviews)