I am currently engaged in a BPO industry for 10 years now. Customer service is my forte. I am handling a team with 14 agents in where we are supporting our customers with their bills, troubleshooting device, education and planning with the customer what will best work for them. As such, i usually handled escalated calls and providing assurance to customers that everything is covered in both parties. In that being said, of a few mentioned i am positive that i could be a significant contributor to this
project. I'd be glad to be part of this job !
I am new to Freelancer thats why i dont have any review yet,but i could guarantee you my quality of work. You may contact me thru Skype
Skype id : emilla_21