computer blue screen problem need solve

$2-8 USD / hour

Closed

Posted

about 10 years ago

$2-8 USD / hour

my computer has a blue screen problem, my OS is windows 7. the following are the description of the problem: problem: 问题事件名称: BlueScreen OS 版本: 6.1.[login to view URL] 区域设置 ID: 2052 info related to the problem BCCode: 1000007e BCP1: C0000005 BCP2: 8EB7C2A8 BCP3: 8D1979D0 BCP4: 8D1975B0 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 file that can help to solve the problem: C:\Windows\Minidump\[login to view URL] C:\Users\Administrator\AppData\Local\Temp\[login to view URL] 联机阅读隐私声明: [login to view URL] 如果无法获取联机隐私声明，请脱机阅读我们的隐私声明: C:\Windows\system32\zh-CN\[login to view URL] something like this, the description is originally some Chinese. i have translate some of them to english. Interesting part can send me the solution of this problem. When it is solve after i try with the solution, i will pay 3 usd for it. Pls look the problem carefully and pls send professional advice to me. Waiting for your advice. Candy

Windows 8

Project ID: 5722628

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5 proposals

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Active 10 yrs ago

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5 freelancers are bidding on average $6 USD/hour for this job

@rongmon

Hi There, I can resolve the issue for you. Below are the few requirements: - Active internet connection so that I can take remote access of the computer - Skype, so that we can continue to chat while we are working. I am available for next 6 hours. Please contact me asap. Thanks

$11 USD in 3 days

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@pradeep2577

Hi Candy , I checked the all the information you provided and it seems that video card is causing all this problem. In order to confirm that actual problem is video card ; i would recommend you first try to disable the video card by going to the "device manager" (by typing device manger in search bar on bottom left side start menu) and under "display adapter" you will see your "video card". Make right click on that and select "Disable". After you disable the video card , try to use the computer for couple of hours and see whether you are getting he blue screen or not. If computer is working fine that means the problem is with Display adapter and you might need to update the display adapter. To update your display adapter you can go to your manufacturer website and update it from there. You can also try to update it by going to device manager and right click on display adapter and select "update driver software" If you have any confusion while performing these steps then you can drop me a message and would have word with you over skype. Also i would recommend you to disable your security software as they can be the main cause of this problem especially if its Norton

$7 USD in 3 days