Big Commerce 2

Closed Posted Jan 26, 2015 Paid on delivery
Closed Paid on delivery

(Request Domain Name)

We have already moved over to the Big Commerce solution after evaluating a

few solutions. I say moved over to it as I have done most of the data entry

and setup of our products. It is up and running since November of last

year. The Pro Stores store is still up concurrently with the new one.

We have faced some challenges with the Big Commerce store.

Shipping Issues:

1. We are having issues with shipping calculations being exceedingly high

others inaccurately low, they force you to hard select in the shipping setup

Residential or Commercial. Even though I have forced users to create an

account prior to checking out to provide this information. There doesn't

seem to be a means to verify what the ship location type is within the

pre-made solution therefore the make you hard set it. Which makes a lot of

situations where we are having to manually refund sales and possibly loosing

sales to overstated shipping in some cases.

2. Need to have control over what items are available to ship with certain

carriers as well limit what type of shipping service. For instance we have

fluids that ship ORMD that have to ship UPS ground only. We are also not

certified to ship overseas with these particular products so there needs to

be control to limit shipping by product type. There is no means to control

the store in this fashion.

3. We also sell large items (large format printers), Shipping within the US

we can cover free shipping on these items. Outside the US we need to insure

that we do not provide free shipping, some of the smaller ones can be

shipped standard delivery. Most are shipped via large freight. The

solution so far for this issue is to not offer these printers online, which

really is not a solution at all.

Tax Calculation:

1. The auto tax calculator is not always accurate, not certain what is going

on there. Big Commerce says they are working on it.

CMS eCommerce HTML PHP Script Install

Project ID: #7037080

About the project

2 proposals Remote project Active Mar 4, 2015

2 freelancers are bidding on average $1058 for this job

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$1057 USD in 15 days
(50 Reviews)
5.8
Designer54

Hello Sir,I have experience with HTML/CSS/PHP over 5 years. If you award me,you won't be disapointed. We can discuss on chat for more information.

$500 USD in 15 days
(9 Reviews)
2.2