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Basic integration between osTicket and SuiteCRM (SugarCRM CE)

£20-250 GBP

Closed
Posted almost 6 years ago

£20-250 GBP

Paid on delivery
integration between osTicket and SuiteCRM (SugarCRM CE) We use osTicket for our support tickets, but we would like to have it integrated with our CRM so we won't have to replicate the ticket there. This is what we need to integrate: - When a new ticket comes in, it should go to our CRM and create a ticket associated to the Lead, Account or Contact that has the same email address associated to that ticket in osTicket - When a ticket closed in osTicket, the status on CRM for that specific ticket should also be updated - The direct link to that ticket, should be registered in the ticket inside CRM And that's it. We have other integrations to do in the future, but this first one is basically to test if the person that will do this, has the propor knowledge or not. We have a low budget for this. Skills: Customer Service, MySQL, PHP, SugarCRM
Project ID: 17079435

About the project

24 proposals
Remote project
Active 6 yrs ago

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24 freelancers are bidding on average £216 GBP for this job
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hello sir I have 6 years experience in PHP and related technologies I have already made that many websites I can do this please send me message for details
£223 GBP in 3 days
4.8 (135 reviews)
7.4
7.4
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Hello Sir :) I am ready to develop this system to connect OsTicket & CRM should be associated with same email and status of ticket update both application together, and no duplicate entries any side of application. I do understand your project requirement very well so allow me to work on your project right now. Thanks & Regards Sarbjeet
£150 GBP in 4 days
4.4 (124 reviews)
6.2
6.2
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Hi, I see you are looking for developer proficient in osTicket and CRMs to create a connection between osTicket and SuiteCRM (SugarCRM CE) Your project reminds me about one of my previous projects called "ZenCart to Dolibarr connector" The client needed a program (PHP, MySQL) to connect my Zen Cart online store to my Dolibarr ERP system. 1) When a new user creates an account on the Zen Cart store, a Third Party Contact "Prospect" must be created with the user's provided information. 2) When an order is placed on the Zen Cart store, a New Order Draft must be created with the order information (products, quantity, addresses, etc). Here's the link to that project on freelancer - https://www.freelancer.com/projects/php-mysql/zencart-dolibarr-connector/ I'm ready to start ASAP. I can add code on OsTicket , so that whenever a new ticket is created it's automatically added to your CRM using the database connection. Thank you for your time
£150 GBP in 3 days
4.6 (41 reviews)
5.5
5.5
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Description of project----Basic integration between osTicket and SuiteCRM Dear client, Thank you for allowing me to post the bid on your project. I am ready to start now... I can provide you Great Quality and 100% Complete work I can do this job with good understanding and in the estimated time frame. I ensure you that you will be 100% satisfied with my work. Please initiate a chat session for more discussion about the project. I am looking forward to working with you. Regards Amit Kumar
£250 GBP in 7 days
4.7 (36 reviews)
5.5
5.5
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Hello Sir/Madam, I have gone through your post and delighted to say that I can start working on this project right away . Having garnered years of experience and expertise in the relevant field, I am sure that I can swimmingly work on this project. We have years of experience and expertise in a gamut of technologies that include: • Php, Magento, Laravel, Wordpress • Web (Html, Laravel & Core Php, Wodpress, Joomla) • UI/UX Design (Photoshop & Illustrator) Let’s connect and kick start the project !!! For any query, feel free to connect me.
£150 GBP in 3 days
5.0 (22 reviews)
4.7
4.7
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Dear Sir, I have pretty 10 years of Exp in sugarcrm/suitecrm development and support. i have completed more than 100 projects in sugarcrm/suitecrm. i will show my done work. I have done module customizations , integrations with SAP, quickbooks, osTicket, wordpress and many more. Solution of your work: I will create a module in crm for osticket , will use rest api to post tickets from osTicket. I will update status of crm ticket by rest api and will relate with Accounts, contacts and leads. Please let us discuss further work.
£150 GBP in 8 days
5.0 (7 reviews)
4.8
4.8
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Hi, Hope you doing well, I read your job description and understand your requirements. I am interested in your project. I am perfect fit for this job I am having 6+ year experience in CRM, MySQL, PHP, Software Architecture, vTiger I ensure you that i will provide you my best services and work on time from my side. I also provide you security and prevent your work from other hackers. Lets have a quick discussion to start your work now. Hope to hear positive response. Thanks
£150 GBP in 3 days
4.8 (5 reviews)
4.5
4.5
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We provide you with wonderfully crafted websites mastered by our highly skilled developers and professionals who come to innovative solutions every time that is aimed to stream line your business activities. The best thin is that I am free enough to start the job right away. I am working as a full time freelancer. Please share the further task details so we can take it ahead. Warm Regards, Jay
£161 GBP in 3 days
5.0 (1 review)
3.4
3.4
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Hello! I am a SugarCRM expert with 3 years of experience working on the tool (both the CE version and the Professional version). I am certified as a developer in the tool by SugarCRM itself. I've also worked with an integration with Osticket and SugarCRM for a card management company and the scope of integration was the same. I have knowledge of how to perform this integration efficiently! I believe that I am the right person to help you! Contact me to talk better!
£111 GBP in 4 days
5.0 (6 reviews)
3.1
3.1
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Hello, I Saw Your Project for Basic integration between osTicket and SuiteCRM and I Think I'm Suitable person For this Project Relevant Skills and Experience. I am expert with SugarCRM CE/PRO/Sugar 7(on Demand and on Site)/SuiteCRM and completed 75+ CRM implementation , customization, Integration, Data migration, upgradation and Code level development . I have total 9+ experience with SuiteCRM and SugarCRM. we have long term relationship for all client. 1. Excellent Experience with understanding of the SugarCRM framework. Code level experience. 2. Excellent in database handling and worked on Sugar CRM Reports, Integration with different application 3. Configure SugarCRM environments. 4. Creates modules, modifies screen layouts, and maintains drop down lists and lookup tables in SugarCRM environment 5. Develops SugarCRM enhancements using PHP and jQuery, Ajax, JavaScript 6. We have experience in API Integration and Web Services in SugarCRM 7. Field requests from technical support staff to build and enhance necessary modules 8 Maintain system automation via internal workflows and created logic hooks 9. Works with stakeholders to define requirements and to create user specification documents I have developed plugin with SugarCRM and SuiteCRM , Integration of CRM with wordpress, google docs, SAP, Mobile Application, Xero, Quickbook, mailchimp, livechat helper, Act-on etc.. Please share your S-kype id or message me Thanks and Regards paresh mathukia
£266 GBP in 7 days
5.0 (2 reviews)
2.3
2.3
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Hi, I just checked both systems and seems both have API to get stuff done. Can you please let me know with example what information you are transmitting from osTicket to SugarCRM ? Integration can be done within limit for API support given by both tool. I think SugarCRM use word "case" for ticket.. Let me know if we can chat further
£250 GBP in 4 days
4.4 (1 review)
1.4
1.4
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Hi There, I am a certified SugarCRM developer. I have done a lot of integration projects with SugarCRM including Quick Books, EventBrite, EzyVet, Google Drive, Google Calendar, Dropbox, Box, E signature software (Adobe Sign, Echo Sign, Right Sign), Xero, Alfresco and others. I have 4 years of experience in this field. Please feel free to contact me if you need to know anythig else.
£150 GBP in 3 days
5.0 (2 reviews)
1.4
1.4
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Experience with PHP, MySQL, Zend Framework, html5 framework, Bootstrap, Utility APIs, MVC, Javascript, jQuery, AJAX, WordPress, Joomla, Cakephp, Drupal, Magento, Bootstrap, Payment Processing, API, SOAP, number of frameworks which are used for web design and development. Please contact me and let's discuss your project.
£850 GBP in 3 days
1.0 (1 review)
2.2
2.2
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Hi, I have understand your project very well related todevelopment I can integrate this well having 14+ years of experience & have completed a lot of projects .I will develop this accordingly to your method My expert skills are C,C++,C# Programming,Software development,Software architecture,Customer Service, java ,MySQL, Python ,PHP, coding,SugarCRM. I am willing to work on this project so, if you too wish then please message me . Further discussion will be through chat . Thank you.
£100 GBP in 5 days
0.0 (0 reviews)
0.0
0.0
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I am working in sugarcrm ce/suitecrm in last 3 years,so i have a good knowledge about the customizations in both of them.
£222 GBP in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
birminham, United Kingdom
5.0
1
Member since Oct 7, 2015

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