Customer Service CRM - Ready to white label
$3000-5000 USD
Paid on delivery
We are looking for a freelancer / Company to assist us with development of a CRM (Ticket Management system).
We will only accept vendors who has in past delivered CRM for customer service. Also if you have experience in Vtiger CRM modification or Sugar CRM or any similar CRM - that will be an added value.
High Level Features needed in CRM:
- Ticket / Incident Management
- SLA Management
- Automation Rules
- Team management
- Admin Roles and Users
- Ticket Escalation Rules
- Social Media Integration
- Chat / Chatbot Integration
- CTI / Telephony system integration
- On Cloud deployment
- Make UI to local language
Specific Features:
- Ticketing System: The CRM should have a ticketing system to efficiently manage customer inquiries and support requests, tickets will come via email, phone, chat, website, Social Media that includes Line APP and Facebook.
Third-Party Integrations:
- Integration with other software: The CRM should be able to integrate with other software to enhance its functionality and streamline processes. should have open API available.
Number of Users:
- The CRM should be able to handle a large number of users (1 to Unlimited) , as this will be a commercial platform that will be launched in our local market.
Ideal Skills and Experience:
- Experience in developing and customizing CRM systems
- Proficiency in integrating third-party software
- Knowledge of scalability and performance optimization for large user bases
- Experience in handling open source code
Please provide examples of similar projects you have worked on. Chosen vendors will be contacted and we will then get on to demo call to see your current product.
Project ID: #37211785
About the project
74 freelancers are bidding on average $4196 for this job
Good day, I have understood requirements of your project & our team will deliver it successfully with 5 months FREE support but would you be flexible in your budget as our team estimate is higher? I am not sure how you More
Hello, Greetings of the day, I have already developed so many vast portals like POS , online ordering , job portal, Real estate portal, HR management school management, CRM Etc. so i can easily assist you to developme More
Hello, my name is Raman and I am the owner of CnELIndia. We understand that you are looking for a freelancer / company to assist you with development of a CRM system. We have experience in developing and customizing CR More
Dear, We are excited to submit our proposal for the development of a CRM (Customer Relationship Management) system, specifically tailored to your ticket management needs. Our team has extensive experience in CRM devel More
Hi there! My name is Kishore and I'm a Full Stack developer with over 10 years of solid experience in Web and App Development. I lead a team of 20 expert Developers who are adept at various coding languages and framewo More
Hello, Hope you are doing good! I am Full stack Website ,CSS and PHP developer with 12 years of experience and I have read your project description and I can work on your project as per your requirements. Please me More
Hello There, I have created more than 6 Fully Professional and High Quality CRMs for big companies and organizations. I will show you live demo as well. I have 13 years of Professional experienced in Web and Software More
Dear Client, We hope this proposal finds you well. As a company with an extensive background in the IT industry, we are excited to offer our services for the development of your Customer Service CRM - Ready to white l More
As you have seen, we are looking for someone to help with development of a CRM system. We understand that this is a very technical task and we would need someone with experience in developing and customizing CRM system More
Hi We had worked on similar type of complex workflow application. We had helped many organizations in their data automation. We are working from past 12 years. We had also worked on many crm and ticket management sys More
Hello, my name is Sourabh and I am an experienced freelancer with a focus on providing quality services within time frames and with unlimited revisions for designs. I understand that you are looking for a company to as More
Hello Greetings from Innovacio, I'm writing to express my strong interest in developing a CRM (Ticket Management System) tailored to your customer service needs. With a proven track record in CRM development, I am con More
Hello there! My name is Adnan Gohar and I am an experienced and results-driven professional with extensive knowledge in project management, strategic planning, marketing, data analysis, and software architecture. I hav More
Hello, nice to meet you. I just read your job posting. I have lots of experience in this field, so you don't need found another one. If you give me a chance, I'll provide you with the perfect result. I want to more dis More
