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E-COMMERCE VIRTUAL ASSISTANT (SHOPIFY)

$2-8 USD / hour

Closed
Posted almost 3 years ago

$2-8 USD / hour

WHAT WE ARE LOOKING FOR You must be: - A personable and highly motivated individual with strong previous experience in e-commerce - Willing to go above and beyond in supporting and managing our customers, vendors, and their expectations - A professional who is seeking to grow alongside our brand and deliver results - Someone who has a keen interest in furniture, home interiors & luxury goods and/or is is able to understand these industries quickly - Confident and familiar with working for an e-commerce retail brand, using Shopify, and have an intuitive knowledge of how users interact and shop in a digital environment - A confident communicator (Verbal & Written) in English. MAIN RESPONSIBILITIES 1) Website Inventory & Product Management - Quickly and efficiently learn, organise, and update product information to our online store(s) from our suppliers - Our supplier feeds may be manual, EDI, API, CSV etc - must be comfortable gathering the product information from any of these given forms and input to our online store(s) using Shopify - SEO optimised product titles and descriptions (should differ from our suppliers and competitors) - Assigning accurate product type, categories, collections, product tags - Product pricing management - Carefully manage and promote pre-order and custom made-to-order products - Create and update individual brand pages - Manage product filtering - Ensuring high quality product images are available - Ensuring each product has relevant product information easily accessible by the customer via the product tabs using metafields (i.e. delivery information, dimensions and material, product care, vendor product notes) 2) Order Processing & Logistics - Manage and submit purchase orders to vendors/brands - Manage and coordinate logistics (B2B, B2C) with third party logistics and shipping companies worldwide to minimise risk, ensure swiftness in delivery and customer satisfaction, ensure our high standards of quality and protective packaging and delivery are met - Monitor and control supplier deliveries - Managing supplier invoices and payments - Processing orders and refunds 3) Customer Service & Other Comms - Be able to speak authoritatively about our company, the brands and suppliers we work with, and our product offering on a very high level. - Liaise with our suppliers, vendors, customers, and any other third parties via email, phone, online chat in a timely and professional manner with a charismatic and friendly personality. Please remember that you will be in contact with high net-worth individuals and executives in the luxury goods industry and dealing with high value transactions and transactional goods! - Handle Customer Messages,customer tickets, returns, etc - Extreme attention to detail in all work and communication is key. 4) Shopify Store Management - Updating and maintaining website pages (promotions, care guides, etc.) and ensuring smooth operation of our online store(s) - Confident dealing with taxes, shipping, domains & sub-domains - Experienced with Shopify to be able to make necessary changes to website and troubleshoot any issues (i.e. operational) 5) OTHER - Familiar with HTML/CSS/Shopify Liquid/Metafields - Familiarity with Google Analytics, Facebook Pixel, other relevant forms of analytics etc - Confident in creating and following Standard Operating Procedures and other similar operating documents and procedures - Self-manage tasks and achieve KPIs - Proficient in using Google Software Suite, Microsoft Suite, Word, Excel, Google Chrome etc. - Reliable and fast internet and good working computer -Experience with Email Marketing, Branding, Social Media Marketing, Ads, Graphic Design is strongly desired and relevant software - Find process improvements for repetitive tasks and update internal resources as product, process, and partners evolve
Project ID: 29820537

About the project

36 proposals
Remote project
Active 3 yrs ago

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36 freelancers are bidding on average $6 USD/hour for this job
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***ATTENTION PLEASE EXPERIENCED VIRTUAL ASSISTANT*** I am an experienced Virtual assistant. I provide error-free work with the utmost quality. I can help you finish your work with in the time frame. I am quick and efficient. I guarantee timely submissions. I am organized, can communicate really well in English and also very prompt at responding. I have a home office and also a 200mbps internet. Hope to hear from you soon!
$5 USD in 40 days
5.0 (8 reviews)
5.2
5.2
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Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for, and I’m confident that I would be a good fit for this position. I do have previous experience in customer support for over three years and as a VA. In addition to my knowledge base, I actively seek new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks!
$10 USD in 40 days
5.0 (19 reviews)
4.9
4.9
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Hello Sir, I have more than 4 years of work experience as an eBay store manager. I have good experience with listing analysis and improvement, order management (dropshipping), tracking management, customer support, and full store management. I have Amazon order management, tracking management, customer service experience. I have Shopify product listing experience. I would like to be your virtual assistant. I can follow your instruction correctly. I am a fast learner. You can rely on me. I am very eager to do work with you. Looking for a long-term work relation. I will be waiting for your response. Thank you.
$4 USD in 20 days
5.0 (4 reviews)
3.9
3.9
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Hello, I can do this project easily and accurately as i am experienced. I have 4 years customer support experience. I can manage all the above tasks with responsibility. I am ready to start work immediately. I am waiting for your response. Thanks!
$5 USD in 40 days
5.0 (7 reviews)
3.6
3.6
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I am individual and experienced programmer myself not a bidder, I am very interested and offer you my services, Every project or assignment will be done with great concentration and attention. your satisfaction is guaranteed. Thanks
$5 USD in 40 days
5.0 (5 reviews)
3.7
3.7
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Hello, I hope you are doing well! I came across this project and it falls exactly into our domain and I find that we are a perfect fit for this job. We have a talented team with huge experience working in Customer Support, Customer Services, Virtual Asssistance, Adminisrtrative Assistance, Lead Generation, Appointment Setting, Social Media Marketing, Telecommunications, Email Marketing, Content Writing, Blogs, etc. We can offer our services at an affordable price. We will provide best resources on your project at best price and provide real time access to you so that you can check the performance on daily basis. We will deploy the best expert on this project who will not only have good communication but also great typing speed. We would love to discuss more about your project. Let me know the right time to discuss more if you find we are suitable for this job. We are also open for a test. Please contact me through chat to discuss more about this project. Thanks and regards.
$5 USD in 40 days
4.9 (4 reviews)
2.5
2.5
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Hi, I understand that You need someone to run your shopify stores for Your customers. I am a professional shopify developer and google ads specialist and I can help you generate sales through performing digital marketing campaigns as well as googls ads campaigns. I offer you 24/7 assistance and I can perform this duty pretty well. My services include: * Store customization * Product listings * Email Marketing * Digital Marketing * Google Ads Please feel free to reach me out to discuss more about this project. Have a great day!
$5 USD in 40 days
5.0 (1 review)
2.1
2.1
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How are you doing, hope to be well. I have 7 years of project management and virtual assistance experience in various industries, prior to that 10 years of IT programming experience. As a Virtual Assistant my expertise lies in handling business admin, email management, business handling, social media and help you grow in your business. Amazon FBA, Amazon Listing Optimization, Amazon Marketing Service, Amazon Seller Central Admin, Amazon Vendor Central, Amazon PPC, Amazon Vendor Central Specialist, Amazon Webstore. I have always been rated excellent in communication skills both written and verbal. Thanks
$7 USD in 30 days
5.0 (1 review)
1.0
1.0
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Hello there! I am pleased to know that you're looking for a Virtual Assistant. I love working with people and I believe that developing a relationship with clients is the best way to build a successful business. Thus, I believe that I would be the best fit for this job. My experience in Virtual Assistance and Customer Service began when I was offered a job as a Customer Service Representative. I spent 4 years in this industry and it taught me the importance of good communication and time management. I am a passionate person who loves to help persons with any problem at hand. I have also worked as a Marketing Sales Representative for 2 years and skills which were gained are interpersonal skills and influencing skills. I am also skilled in Microsoft Excel, Microsoft Word, Email Marketing, Customer Service, and others. I am the best candidate for this job because of my work ethics, honesty and drive. I will complete all given tasks in a timely manner. I will surely meet all deadlines and report to you on a daily basis. I am available for over 40 hours weekly from Monday to Saturday. Thank you for the chance to apply for this position today. If you'd like to discuss my experience further, please contact me at your convenience. I look forward to hearing from you. Best wishes, Ashantie
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I see that you’re a looking for a virtual assistance im a highly motivated person and flexible with my times and I believe that I have the necessary skills to help you with your work with my professional skills I will help you in your Project with the lowest price. I will deliver 100% accurate results according to your requirements. I believe that I have all the skills and knowledge required for your project. I hope you will consider me. Thanks!
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Greetings! I am from Cebu, Philippines and as you can see in my profile, I have no freelance experience in this application yet. But rest assured, I am committed for the job. Apart from costumer service, you can assign another task. I am an industrious and a friendly individual who is quite knowlegeable in costumer service. To exemplify, I am observant and I can follow the steps well. Added to that, I believe in my communication skills. Hoping to hear from you. Regards, Patricia Ken Creus
$3 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Let's get things done as soon as possible! I am very much interested to help you with the task that you have posted. I have over a decade experience in Customer service, admin task, marketing and Virtual assistant that can help you with the goals in your company. Please feel free to message me anytime and discuss further. Regards,
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi Dear, I am an eCommerce web developer. I am having good hands on experience in Shopify platform for store setup, liquid code, theme customisation, products uploads, variant creation , mega menu design and so on. if you are interested kindly ping me in chat. Thanks.
$15 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi There, I'll be more than happy to assit you with this task, I have over 20 years of experience, and have worked with numerous e-commerce brands, involving the tasks like, order prcocessing, store management, customer service, etc. Therefore, I find myself fit for the job and can add value to your project. Kindly contact to discuss further. Thanks
$4 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello I can see you want to build shopify store. I sure can create shopify store according to your requirements. I have good hand in Shopify, Theme customization, Theme Installation, Plugin Installation, Site Design & Layout and Payment Gateway Setup. Please message me through the chat box to discuss this project. Thanks Regards, Azhar
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, Hope you're doing well. According to your credentials and needs, I am able to do this job as I've 3 years of experience as a Virtual Assistant in different shopify stores. Below is the list of Various things I can help you with: Chat and Email Support Shopify Store Management 100% Customer Satisfaction Order Processing and Order Tracking Social Media Customer Handling Dealing with vendors Daily and Weekly Summary Team Work Business Growth Product details and researching I hope, I can do you work with my best skills. If you want me to do this job please let me know! I am looking forward to our conversation. Thanks & Regards, Asad Riaz
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I hope you’re doing great. If you’re looking for Amazon Seller Account services then you are in the right place. We have professional team members and everyone has much experience, we are providing all the below list of services. Amazon Account Management Customer support Product research & Sourcing Advance keywords research Content writing Professional images editing for the listing Amazon Cases Apply for Reimbursement Hazmat & Infringement A+/EBC Designing Storefront Designing Promotions, Coupons, ERP PPC creation and optimization A/B Testing We also provide the services for Ebay and Shopify. Could you please confirm your availability then we can discuss further your project and tasks. If you have any queries regarding any tasks then you can ask us any time. *We are offering free amazon account analysis in which we will create POA (Plan of Action), which will define how we’ll move forward with the project.* Looking forward to seeing your kind response. Kind Regards, Premier E-commerce Ltd
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have been working in excellence in my field with my BPO employers for the following: Social Media Manager/Advertiser - Pixel, Catalog and Facebook/Instagram Shopping PDF to Word Typing jobs I am a well experienced Customer Service Relations Officer
$4 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I will manage your shopify account. I have extensive experience in product hunting and listing Product research, Product sourcing, Product listing, I will add Products to your store with the proper description, image. price and variation. And as you know a proper listing of product drive good number of sales.
$2 USD in 48 days
0.0 (0 reviews)
0.0
0.0
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Hi. I am a graduate of Bachelor of Laws and Bachelor of Arts in Political Science. I worked as a Senior High School Teacher and we used English as a medium of communication. I have a good command of the English language. I also worked as a student assistant wherein I was assigned to deal with clients, organize stuffs, receive calls and emails and to respond to them. Lastly, I worked part-time in a law firm wherein I was tasked to draft documents, do customer service, do researches and errands. As to my skills, I am very knowledgeable when it comes to Microsoft, Google, Mails and Social Networking Sites. I can work under pressure, flexible when it comes to work environment and co-workers, approachable and do the job with accuracy. I would love to use my knowledge and kills to your company and I am looking forward to work with you.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

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Chelmsford, United Kingdom
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Member since Apr 3, 2021

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