I would like to hire a Zendesk Expert to set up an individualized helpcenter

Hi, Thanks for reading my proposal. We read your project description and see that you want us to build Helpdesk application. >>>>> Questions <<<<<< 1. Which important section of your helpcenter do you want in app ? 2. Will you provide design for your app or we need to work on that ? 3. Which technology / cms framework is used to build your site ? 4. Do you want app for both Andriod / iPhone ? Please share more details. >>>> Skills, experience >>>>> We are a well established software company with more than a decades experience and an elite task-force to carry on your project work. Best regards, Abdallah

Hi, I see you are looking for Zendesk developer Projects I've completed in the past include: Zendesk back-end and front-end development work, veterinary/animal hospital and medical practice websites, SEO for small business websites, customer service strategy development, content strategy, and much more. -ZENDESK- *I have almost five years of experience using the program as both an admin and an agent *Creative mindset with business acumen to build out macros, triggers, automations, views, tags, custom forms and fields, and reporting. Unique business cases have forced me to think BIG and DIFFERENTLY to customize workflows and use Zendesk for companies ranging from call centers/basic customer service all the way to consultants.

Hello, I would like to take this assignment. I am having 14 years of experience on web development, deployment and project management. Below are my core technical skills •ASP.Net /HTML/CSS/JavaScript/JQuery •C# and VB.Net SOLID Design Principles •MS SQL, AZURE SQL, MySql and non-relational databases like Azure Table storage, Azure Document Db and MongoDb •Entity Framework (Database first, Code first and OData) •Azure Service Bus, N Service Bus and Azure Service Fabric •AWS: EC2/S3/Elastic Beanstalk/RDS/LightSail •Restful API Development (using C#) and deployment on cloud •Team City and Octopus Server for Continuous Integration and deployment •VSS/TFS/GitHub/SVN/Bitbucket/VSO •Agile/Scrum/Kanban/Zendesk •JIRA/Confluence •Unit tests using nUnit and xUnit framework •Integration testing •Acceptance/ Behavioral testing using SpecFlow •API Authentication using JSON web token •JSON format for information exchange •Domain Driven Design (DDD) •Command Query Responsibilities Segregation (CQRS) •Owin Web hosting •QuartzNet for Cron job •SSRS and Crystal Reports •Integration and implementation of Carrier(DHL, UPS, FedEx,TNT) APIs in the ASP.Net application •Integration and implementation of payment gateway(PayPal, PayUMoney) APIs in the ASP.Net application Working on tools like: Zendesk, Autofac, AutoMapper, SeriLog, Elastic-Search, Kibana, RoboMongo, RabbitMQ, TopShelf Looking forward for further discussion and to start. Best Regards

Thank you for looking at our bid. If I understand correctly, you want to have a custom application - agent and admin features using Zendesk API. Appreciate if you can kindly respond with more details - users, levels and other workflow features and/or entities. Please disregard our timeline and milestones for now, we can discuss this going forward. Kindly check out my Freelancer portfolio https://freelancer.com/u/fleetways.html for previous work. It would be great if we can get an opportunity to discuss this project further. Looking forward to an opportunity. Thank you.