Part-Time Virtual Online Customer Support for Live Chat Paid @ US$0.50/Live Chat

Closed Posted Jul 10, 2014 Paid on delivery
Closed Paid on delivery

Virtual Assistant Position for Online Live Chat Paid US$0.50/Chat

We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 10 PM EST to 8 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap.

Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.

Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.

This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.

Hours:

-Roughly 10 PM EST to 8 AM EST

Compensation:

-US$0.50/Chat

Requirements:

1. Work daily between 10 PM EST to 8 AM EST.

2. Always-on high speed internet access

3. Latest version of IE, Chrome or Firefox

4. Must sign an NDA (Non-Disclosure Agreement)

5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.

6. Additional languages are a plus. Please note if you know any additional languages.

PROJECT RENEWABILITY:

-Project may be renewed for additional postings if vendor delivers high-quality work.

BID REQUIREMENTS:

-Please bid $50 for this project if you are interested as we will base the project on US$0.50 per chat for 100 chats

-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.

-Please put the text "I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat."

-Please email me for additional information.

-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Customer Support Phone Support Sales Telemarketing Virtual Assistant

Project ID: #6171358

About the project

21 proposals Remote project Active Aug 16, 2014

21 freelancers are bidding on average $109 for this job

amirn2011

Hi, I am an experienced office worker with Call Center, Data Entry, Web Research and Product Uploading experience, as well as maintain confidentiality in sensitive matters and display excellent judgement. I have the More

$55 USD in 30 days
(62 Reviews)
5.2
gillian1607

A proposal has not yet been provided

$155 USD in 3 days
(4 Reviews)
3.6
vw8309449vw

I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat I am responding to your Part-Time Virtual Online Customer Support Project. I know that my experience and skills are the right mat More

$50 USD in 3 days
(2 Reviews)
2.1
rudolph1988

I am an experienced Call Center Agent that worked for Asus and Amazon providing Telephone, E-mail and Live Chat Support. If the project permits me I will I will work 20 hours per week to ensure customer satisfactio More

$250 USD in 1 day
(2 Reviews)
1.9
Nremo

Dear Madam/ Sir, "I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat." My name is Nremoredjo Juanita and I am an experienced chatter. I am part of the Support Team for well-know More

$111 USD in 5 days
(2 Reviews)
1.4
amility

I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. Hi, I've a great experience of chat support in my past. I worked in customer support via email/chat for 2.5 years. It was for More

$50 USD in 2 days
(0 Reviews)
0.0
durga4171

A proposal has not yet been provided

$150 USD in 10 days
(0 Reviews)
0.0
bazlu1963

A proposal has not yet been provided

$155 USD in 3 days
(0 Reviews)
0.0
TheNextTech

A proposal has not yet been provided

$155 USD in 3 days
(0 Reviews)
0.0
sukritijain91

sir, i read your project description and understood the requirements. I am from India. And i am intrested in part time jobs to fulfill my financial needs. I am a graduate and have done my schooling from Little angels h More

$50 USD in 5 days
(0 Reviews)
0.0
Rax0610

Dear Sir/Madam: I am writing to introduce myself to you as an online writer expert, a telemarketer, data entry specialist and virtual assistant for 4yrs. I consider that my credentials and interests match with yo More

$55 USD in 3 days
(0 Reviews)
0.0
winnieachieng

i have a strong background in customer service having worked as a call center agent for 3 years and a live chat support staff for 6 months. I hold a Bachelor of arts degree in political science and Public administrat More

$50 USD in 3 days
(0 Reviews)
0.0
sandy317

"I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat." Please email me for additional information on sandeepkumari51 at the rate yahoo dot com or inbox me. Kindly provide me this pr More

$222 USD in 1 day
(0 Reviews)
0.0
creativeace

"I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat." Hello - I look forward to working with you. Here's how I can help: Your needs: Requirements: 1. Work daily between More

$55 USD in 1 day
(0 Reviews)
0.0
cvgmbinghay88

A proposal has not yet been provided

$111 USD in 30 days
(0 Reviews)
0.0
czervina

I'am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. Dear Hiring Manager, I was excited to read about the job opening for chat support representative. I'm a registered nurse sinc More

$50 USD in 3 days
(0 Reviews)
0.0
annominous

I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. I am very interested in this job and am willing to put 100% of my effort into doing it properly.

$50 USD in 3 days
(0 Reviews)
0.0
leehernandez

I am a results-driven individual with great leadership and organizational skills. My background in Customer Service combined with my passion and mindset of constantly delivering excellent customer service makes me a st More

$55 USD in 30 days
(0 Reviews)
0.0
elinmichaud

A proposal has not yet been provided

$55 USD in 3 days
(0 Reviews)
0.0
amnaasher

Hi I am a native US English speaker and can work between the house specified. I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. I have Internet Explorer and Google Chrome on my compu More

$155 USD in 3 days
(0 Reviews)
0.0