Part-Time Virtual Online Customer Support for Live Chat Paid @ US$0.50/Live Chat
$30-250 USD
Paid on delivery
Virtual Assistant Position for Online Live Chat Paid US$0.50/Chat
We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 10 PM EST to 8 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap.
Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.
Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.
This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.
Hours:
-Roughly 10 PM EST to 8 AM EST
Compensation:
-US$0.50/Chat
Requirements:
1. Work daily between 10 PM EST to 8 AM EST.
2. Always-on high speed internet access
3. Latest version of IE, Chrome or Firefox
4. Must sign an NDA (Non-Disclosure Agreement)
5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.
6. Additional languages are a plus. Please note if you know any additional languages.
PROJECT RENEWABILITY:
-Project may be renewed for additional postings if vendor delivers high-quality work.
BID REQUIREMENTS:
-Please bid $50 for this project if you are interested as we will base the project on US$0.50 per chat for 100 chats
-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.
-Please put the text "I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat."
-Please email me for additional information.
-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.
Project ID: #6171358
About the project
21 freelancers are bidding on average $109 for this job
I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat I am responding to your Part-Time Virtual Online Customer Support Project. I know that my experience and skills are the right mat More
I am an experienced Call Center Agent that worked for Asus and Amazon providing Telephone, E-mail and Live Chat Support. If the project permits me I will I will work 20 hours per week to ensure customer satisfactio More
sir, i read your project description and understood the requirements. I am from India. And i am intrested in part time jobs to fulfill my financial needs. I am a graduate and have done my schooling from Little angels h More
i have a strong background in customer service having worked as a call center agent for 3 years and a live chat support staff for 6 months. I hold a Bachelor of arts degree in political science and Public administrat More
"I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat." Hello - I look forward to working with you. Here's how I can help: Your needs: Requirements: 1. Work daily between More
I am able to work part-time between 10 PM EST and 8 AM EST and accept $0.50/per chat. I am very interested in this job and am willing to put 100% of my effort into doing it properly.
I am a results-driven individual with great leadership and organizational skills. My background in Customer Service combined with my passion and mindset of constantly delivering excellent customer service makes me a st More