• 5.1 Years of experience in ServiceNow.
• Experience In Implementing ITSM Modules (Incident Management, Change Management, Problem Management, Knowledge
Management, Service Request Management, etc.) Using ServiceNow.
• Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Scoped
Applications and Access Control Lists etc...
• Working experience on email notifications, inbound email actions, reports, and home pages.
• Working experience on creation and customization of complex workflows and custom workflow activities.