Hello,
I read your description and I understood that you want to develop an Active Directory-based solution. I have several questions on this:
1 - When you say you want to develop a web-based solution then that solution will be within the intranet right rather than the Internet? Because when we are posting Active Directory related solutions on the web, it will still perform operations on the location server. Or you won't make it Internet-based and still perform operations? In this case, there will be server selection too?
2 - When you say "questions" for authentication, you mean security questions tight?
The execution of this project will be in the following way:
1 - User authentication, web-based, this is to authenticate that valid help desk user is using the system.
2 - Server selection from the panel, this is to select on which server user wants to perform an action.
3 - Active directory server user authentication, this is to authenticate correct user is accessing server.
4 - User management, password reset, and other stuff.
Thank you!