Good day!
I am Archie and I would like to express my sincere interest to be part of your team. I'm from a company with multiple skilled communicators and problem-solvers with 5+ years of experience ensuring outstanding customer service within high-volume calls queue.
I am an expert in Lead Generation, Cold Calling and Appointment Setting. I am an experienced customer service representative providing excellent customer service by responding to the customers' emails and chats. I also have solid experience as a sales representative doing inbound calls.
I have solid experience in the following industries: Advertising, Insurance, Information Technology & Security, Healthcare, Real Estate, and Telecommunications.
The tools I have used are: VICIdial, eyeBeam, X-Lite, Avaya, U-verse CRM, RNS, BOCRIS, and MyCSP
I look forward to hearing from you soon.