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Looking for Chinese/English bilingual Customer Service Representatives

$2-8 USD / hour

Closed
Posted about 1 month ago

$2-8 USD / hour

Job Responsibilities: -Handle customer account issues such as registration, money transfers, and other usage errors -Provide support through various channels including phone calls, chat, email, tickets, and attachments -Acquire product knowledge and complete tasks assigned by supervisors Job Requirements: -At least one year of customer service experience -Ability to handle multiple tasks simultaneously -Fluent in spoken English and Mandarin -Willingness to undergo training with the USA team during night shifts -Hardworking and fast learner
Project ID: 37995550

About the project

9 proposals
Remote project
Active 5 days ago

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9 freelancers are bidding on average $5 USD/hour for this job
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"Hello! I am Samoedera, a freelance writer and document translator and a passionate document editor. I am originally from Indonesia, but now living in Taiwan as a student at one of the universities in Taiwan. Whether it's writing a compelling article, translating a document with precision, or editing a text to perfection, I am committed to delivering the best results."
$5.60 USD in 40 days
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With the current fast-paced world and ever-evolving customer demands, hiring a multilingual professional like me can provide a unique advantage to your customer service team. Fluent in both Mandarin and English, I possess over a year of experience in customer service and impeccable record of managing diverse tasks with exceptional detail. Customer account issues such as registration or money transfers are amongst my proficiencies As an organized and adaptable individual, I am not only physically present but present in my output as well. My excellent organization and time-management skills will guarantee that all tasks are meticulously prioritized and addressed promptly to meet your customer’s needs. Having been trained as an executive assistant where I assisted the CEO's rigorous schedule and complicated meetings prepares me for work with different stakeholders at multiple levels- enabling smooth interactions with customers. My proficiencies are augmented with demonstrated ability to use project management software - an essential skill for any intensive client project like yours. In conclusion, You're hiring someone who takes pride in providing exceptional service, . Together, we can ensure your customers' accounts are managed with accuracy, efficiency, and a touch of personalization that sets your business apart. Let's collaborate to turn this into a venture where success becomes synonymous with our work!
$5 USD in 40 days
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Saya siap menjalankan tugas dengan sebaik-baiknya, dan saya akan bekerja keras dalam hal apa pun, dan tekun
$5 USD in 40 days
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Dear Hiring Manager, I am writing to apply for the Customer Support Representative position. With over a year of customer service experience and fluency in English and Mandarin, I am well-prepared to handle customer account issues and provide support across various channels. I am eager to contribute to your team's success and am willing to undergo training with the USA team during night shifts. My ability to handle multiple tasks simultaneously and my commitment to delivering exceptional service make me a strong fit for this role. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team further.
$5 USD in 40 days
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I'm an independent business owner and also an freelance Chinese Translator. Despite being an ethnic Malay Malaysian, I grew up speaking Chinese, Malay and English. I speak good Chinese, without any Malay accent. I also can read and write in Chinese nicely. I experienced working for product sourcing in China too.
$5 USD in 20 days
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Welsend, a renowned BPO service provider in China established in 1993 with a large business network across China. We presently have over 14,000 workers and specialise in delivering Business Process Outsourcing (BPO) services, mostly contact centres, to prominent corporations in China's Internet, manufacturing, banking, and tourism industries. Our primary servicing regions include: Contact Centre Outsourcing: With decades of experience, industry knowledge, and technological skills, Welsend specialises in Internet technology, e-commerce, data cleaning, content review, banking and finance, manufacturing, automotive, logistics, and travel. Staff augmentation: To assist Chinese enterprises expanding internationally in overcoming the scarcity of English-speaking staff. We provide a diverse range of affordable, multi-skilled native English-speaking talent, including customer service representatives, remote assistants, IT developers, data engineers, marketing specialists, finance and legal professionals, executives, project managers, business analysts, technical writers, and English trainers. Welsend is excited to realise excellent synergies by combining the operational skills, experience, and marketing resources of both organisations, which will enable us to reach new heights of success and service excellence.
$6 USD in 40 days
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About the client

Flag of CHINA
Los Angeles, China
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Member since Apr 15, 2024

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