Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Turkish language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
I am a forward thinking,capable and commited young professional with a proven ability to meet agreed deadlines and coordinate on any task at hand and able to utilize existing knowledge and experience to emerging problems,hence find practical and advantageous solutions with creativity,confidence and communication.I am fluent in English and native in Turkish.
I am Turkish mechanical engineer who loves to build apps. I can translate and communicate with your turkish and english speaker community easily. Me and my friends built couple of applications but none of them recieved more than 1000 downloads so nice job :)
My English is upper-intermediate. And I have been translating since 4 years. And I am Turkish.
Relevant Skills and Experience
My English is upper-intermediate. And I have been translating since 4 years. And I am Turkish.
I've spent time in xdadevelopers as an end-user and can find my way around technical problems on android and can point the user in the right direction and/or report about the problem to the developer.
Experienced in Guest Relations and various operational departments in hospitality industry. Plus 6 years experience in handling queries received via a email and skype. I am a hard working, very well organized person with high responsibility and ownership for work.
Looking forward to be given chance on my very first freelance project.
Best Regards