BigBlueButton troubleshooting. To be fixed in 12 hours

bbb-conf --check output is as below. And as you can see there are issues with WebRTC and HTM5 and for HTML5 I think also Mongod also has issues.

If you have worked in Bigbluebutton and if you can help me fix this issue then provide your fixed price quote.

BigBlueButton Server 2.0.0-RC4 (1518)

Kernel version: 4.4.0-1060-aws

Distribution: Ubuntu 16.04.5 LTS (64-bit)

Memory: 7814 MB

/var/www/bigbluebutton/client/conf/[login to view URL] (bbb-client)

Port test (tunnel): rtmp://[login to view URL]

red5: [login to view URL]

useWebrtcIfAvailable: true

/opt/freeswitch/etc/freeswitch/sip_profiles/[login to view URL] (FreeSWITCH)

websocket: X.Y.Z.72:7443

WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)

server name: [login to view URL]

port: 80, [::]:80, [::]:443

port: 443 ssl

bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/[login to view URL] (bbb-web)

bbb-web host: [login to view URL]

/var/lib/tomcat7/webapps/demo/[login to view URL] (API demos)

url: [login to view URL]

/usr/share/red5/webapps/bigbluebutton/WEB-INF/[login to view URL] (red5)

voice conference: FreeSWITCH

/usr/local/bigbluebutton/core/scripts/[login to view URL] (record and playback)

playback host: [login to view URL]

ffmpeg: 4.0.2-1~16.04.york0.1

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/[login to view URL] (Kurento)

kurentoUrl: ws://[login to view URL]

kurentoIp: [login to view URL]

localIpAddress: [login to view URL]

recordScreenSharing: true

recordWebcams: true

/usr/bin/bbb-conf: line 1626: node: command not found


/usr/bin/bbb-conf: line 1627: /usr/bin/mongod: No such file or directory


** Potential problems described below **

# IP does not match:

# IP from ifconfig: [login to view URL]

# /etc/nginx/sites-available/bigbluebutton: [login to view URL]

# Warning: API URL IPs do not match host:


# IP from ifconfig: [login to view URL]

# /var/lib/tomcat7/webapps/demo/[login to view URL]: [login to view URL]

# Warning: The setting of X.Y.Z.72 for proxy_pass in


# /etc/bigbluebutton/nginx/[login to view URL]


# does not match the local IP address ([login to view URL]).

# (This is OK if you've manually changed the values)

# Warning: The API demos are installed and accessible from:


# [login to view URL]


# These API demos allow anyone to access your server without authentication

# to create/manage meetings and recordings. They are for testing purposes only.

# If you are running a production system, remove them by running:


# sudo apt-get purge bbb-demo

# Error: Detected some processes have not started correctly


# mongod: inactive

bbb-webrtc-sfu: inactive


Skills: Apache, Nginx, Shell Script, Ubuntu

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About the Employer:
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Project ID: #17635099

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Hi. Seems your bbb need some additional software, for example, node.js seems not be installed. I've installed BBB without problem previously and I can help you fixing your installation. Open to questions.

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