Customer Service
$15-25 USD / hour
GENERAL DESCRIPTION: Responsible for specimen receipt and preparation, records creation, reporting of results and transferring data to accounts receivable. Ensures all patient data is obtained and maintained in accordance with all applicable HIPAA regulations.
ESSENTIAL FUNCTIONS:
1. Performs all of the following:
· enters test requisition data into computer creating an accessioning record which includes: patient demographics and physician data, test requests, ICD- 9CM code, and testing priority;
· initiates an audit trail if any data required for the accessioning record is missing or ambiguous. The trail is initiated from the billing menu when accessioning data is transferred to accounts receivable;
· produces bar code labels
· affixes replicates of labels to test requisition and specimen (blood or other) containers;
· prepares specimens for testing by centrifuging tubes for tests requiring serum or plasma;
· distributes specimens to appropriate departments for analysis;
· communicates with extended care facility (ECF) to correct, clarify, or add any information found to be in question or missing on the test requisition;
· communicates with the Laboratory Director and/or the Compliance Officer if accessioning irregularities have not been resolved at the time of accessioning.
2. Modifies test request data after obtaining previously missing, incomplete, or physician clarification information.
3. Enters patient information for potential new clients provided by facility
4. Follows established protocols to determine which patients’ test result data requires immediate reporting by telephone (ALERTS).
5. Communicates with nursing personnel at ECFs to relay ALERT test values.
6. Maintains appropriate documentation (JCAHO initiative) of nurse’s name, title, and “read back” of all ALERT call-in results.
Project ID: #18720641
About the project
10 freelancers are bidding on average $21/hour for this job
I work have 16 years experience as customer service representative. I have managerial experience as well for 9 yrs.
Greetings! As a highly skilled data entry expert, I’ve more than 3 years’ of experience in organizing information, prioritizing tasks, customer services, virtual Assistant and document. If selected, I will meet y More
Hi, We have gone through your project requirements and we have specialized team which we can assign for your project. Infact we can design applications as well if needed.
Hello there, good day! I have read your job post and it got my attention. I am a nurse by profession and an online writer. To be honest, this job requires a lot! Nonetheless, I found this job challenging and I b More