Customer support and VA to help prepare shopify outputs for warehouse and answer client delivery enquiry emails

Job Description:


we have a need for a client facing email reply assistant. we get frequent emails re late/slow delivery. you will review email, check order and tracking and reply. Objective is to reduce client chargebacks (as they thing order is lost). This will be only 2-3 hours per week.

we need some VA help to prepare our label printing files for the warehouse. It involved downloading shopify orders then processing theme though our xls macros and then uploading out put to our postal printing service. Then downloading the label PDFs and placing them into a cloud drive. It takes me about 30 minutes. We do it 3 times a week, so it will be only 2 hours.

so we need only +- 5 hours a week but this will grow as we hand you more.

you need excellent english, experience with client emails, be familiar with excel (as a user), rest we can teach you.



Skills: Virtual Assistant, Excel, Customer Support

About the Client:
( 109 reviews ) auckland, New Zealand

Project ID: #35838490

158 freelancers are bidding on average $14/hour for this job


Hello Sir, I am ready for your Customer support and VA to help prepare shopify outputs for warehouse and answer client delivery enquiry emails project. I work as full time freelancer and have 11 years of experience More

$10 NZD / hour
(168 Reviews)

Hi, I can help you with email support, order management, customer service, and overall communication for an online store. I have great experience as a Virtual Assistant for 10 years across USA, Canada, and Europe. I ha More

$19 NZD / hour
(3 Reviews)

Hello Mike, Good day. I am Nitu. I am a data entry expert as well as a designer. I am doing work here last 8 years and successfully completed many VA task. I will be grateful if you give me a chance to do your work. As More

$15 NZD / hour
(58 Reviews)

“email support” virtual assistant” I have worked on similar projects to what you are looking for, and I am confident I can exceed your expectations. I will show you a sample first. I can work right away. Please message More

$15 NZD / hour
(72 Reviews)

Hi, I'm an Expert Virtual Assistant providing services of Data Entry, Web Research, Data Mining, Data Processing, PDF conversion, Microsoft Office work, Photoshop work, and much more! I have experience of more than 2 y More

$10 NZD / hour
(44 Reviews)

Hi There, Ready right now I'm ready for Customer support and VA to help prepare shopify outputs for warehouse and answer client delivery enquiry emails. I will show you sample for your satisfaction and project accura More

$10 NZD / hour
(94 Reviews)

Hi I can prepare your label printing files for the warehouse and answer client delivery enquiry emails and can start right away I can do this project for $ 7 per hour I have handled customer service for an online com More

$10 NZD / hour
(21 Reviews)

Sir, I'm very interested to work on this project... I have clearly read and understood the description of this project. I'm confident to do this work better and also on time with revisions. Be sure to get quality wor More

$10 NZD / hour
(58 Reviews)

Hi, I can do this work efficiently. I have done many similar projects please see my profile/resume for work history. I assure you that work done will be according to your requirement. I am ready to start work immediat More

$10 NZD / hour
(113 Reviews)

Hi Mike, I understand the fear of a business related to chargebacks, from my experience working with a Shopify store. As this role will handle the stage where customer thinks that their order is lost. Someone needs to More

$16 NZD / hour
(4 Reviews)

Hello Mike, I can perfectly handle your emails in a way that will ease your workload and save you business time. Kindly send me a message on CHAT to further discuss this and I'd be glad to get started for you as soon More

$15 NZD / hour
(11 Reviews)

I am interested with this project as I believe I have the necessary skillset for the project. I have experience as a customer service representative (live chat support) and as a data entry specialist on various platfor More

$15 NZD / hour
(1 Review)

Hi I am Rashi and I have great written English skills. I have even passed US English exam of freelancer. I can answer and respond to both client and customer queries via email and chat so that your work is not delayed More

$20 NZD / hour
(12 Reviews)

Hi, I am interested in your project and available to start immediately. I have experience as virtual assistant, data entry, Excel, customer support, and email handling. I would like to help you as customer support and More

$10 NZD / hour
(12 Reviews)

Hello dear client, As a native English speaker with vast experience in Shopify, customer service, email management and live support I would be glad to work with you. I ensure that every customers needs are settled I am More

$10 NZD / hour
(1 Review)

Hi Mike This is Subha from India. I understand from your post that you are looking for a VA who will work with you as CS for replying all clients mail and also some ad hoc admin task for shopify store. I would love to More

$13 NZD / hour
(6 Reviews)

Dear Client, I have read your project details and i am interested in your project.I am working as full time virtual assistant from last 5 years and competed 28 projects.I am expert in the following areas : 1. Custome More

$15 NZD / hour
(20 Reviews)

Hi. I am interested and would like to apply. I can help you handle a customer's inquiry via email and prepare label printing files for your warehouse. I will do my best to learn so I can do my job efficiently. I hope y More

$15 NZD / hour
(1 Review)

Hi there Mike! My name is Angel and I am from Philippines. I was a virtual assistant before doing mostly the same tasks you’ve mentioned in your job post. I’m very much interested working with you and I can surely give More

$13 NZD / hour
(3 Reviews)

Good day! I would like to be considered for the position. I am an experienced Virtual Assistant and have managed E-commerce stores. I am experienced in handling and managing Shopify stores, order fulfillment, answerin More

$15 NZD / hour
(2 Reviews)