Customer support and VA to help prepare shopify outputs for warehouse and answer client delivery enquiry emails
Budget $10-20 NZD / hour
Job Description:
Hi
we have a need for a client facing email reply assistant. we get frequent emails re late/slow delivery. you will review email, check order and tracking and reply. Objective is to reduce client chargebacks (as they thing order is lost). This will be only 2-3 hours per week.
we need some VA help to prepare our label printing files for the warehouse. It involved downloading shopify orders then processing theme though our xls macros and then uploading out put to our postal printing service. Then downloading the label PDFs and placing them into a cloud drive. It takes me about 30 minutes. We do it 3 times a week, so it will be only 2 hours.
so we need only +- 5 hours a week but this will grow as we hand you more.
you need excellent english, experience with client emails, be familiar with excel (as a user), rest we can teach you.
thanks
mike
158 freelancers are bidding on average $14/hour for this job
Hi, I'm an Expert Virtual Assistant providing services of Data Entry, Web Research, Data Mining, Data Processing, PDF conversion, Microsoft Office work, Photoshop work, and much more! I have experience of more than 2 y More
Hi There, Ready right now I'm ready for Customer support and VA to help prepare shopify outputs for warehouse and answer client delivery enquiry emails. I will show you sample for your satisfaction and project accura More
Hi Mike, I understand the fear of a business related to chargebacks, from my experience working with a Shopify store. As this role will handle the stage where customer thinks that their order is lost. Someone needs to More
Hello Mike, I can perfectly handle your emails in a way that will ease your workload and save you business time. Kindly send me a message on CHAT to further discuss this and I'd be glad to get started for you as soon More
Hi I am Rashi and I have great written English skills. I have even passed US English exam of freelancer. I can answer and respond to both client and customer queries via email and chat so that your work is not delayed More
Hi Mike This is Subha from India. I understand from your post that you are looking for a VA who will work with you as CS for replying all clients mail and also some ad hoc admin task for shopify store. I would love to More
Dear Client, I have read your project details and i am interested in your project.I am working as full time virtual assistant from last 5 years and competed 28 projects.I am expert in the following areas : 1. Custome More
Hi. I am interested and would like to apply. I can help you handle a customer's inquiry via email and prepare label printing files for your warehouse. I will do my best to learn so I can do my job efficiently. I hope y More
Hi there Mike! My name is Angel and I am from Philippines. I was a virtual assistant before doing mostly the same tasks you’ve mentioned in your job post. I’m very much interested working with you and I can surely give More